These standards of practice of ombud programs revolve around the four following principles: independence, neutrality and impartiality, confidentiality, and _____.

Question

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The four principles that guide the standards of practice for ombuds programs are independence, neutrality and impartiality, confidentiality, and informality. Informality refers to the non-binding nature of the ombuds' recommendations and the voluntary nature of seeking and accepting their assistance.

These Standards of Practice of Ombud Programs Revolve Around the Four