Question 1

Office automation means….
A)Introduction of technology to manage regular activities
B)Ensuring smooth running of an office
C)Computerization in an office
D)None of these

Accepted Answer

Introduction of technology to manage regular activities is the correct answer because office automation refers to the use of technology to automate and streamline office tasks, such as word processing, data entry, and communication.

Question 2

Processed data is called................
A)Field
B)Information
C)Record
D)file

Accepted Answer

Processed data is referred to as information because it has been organized or presented in a meaningful way that provides value to the receiver.

Question 3

A human order taker can be bypassed when using a(n) __________
A)Automation system.
B)Management information system.
C)Transaction processing system.
D)Decision support system

Accepted Answer

A Transaction Processing System (TPS) automates the process of capturing and processing transactions, thus bypassing the need for a human order taker.

Question 4

The expert system uses a (n) __________ to select the most appropriate response.
A)Inference engine
B)Decision support system
C)Knowledge base
D)Data source

Accepted Answer

The inference engine is the component of an expert system that applies logical rules to the knowledge base to deduce new information or make decisions, thus selecting the most appropriate response.

Question 5

Which of the following information systems are used in the daily running of the business?
A)Transaction processing systems (TPS).
B)Operational planning systems.
C)Office automation systems (OAS).
D)All of the above.

Accepted Answer

The answer of Which of the following information systems are...

Question 6

Materials Requirements Planning (MRP) software is an example of an information systems application in which of the following areas?
A)Office automation systems.
B)Operations management.
C)Marketing.
D)Human resource management.

Accepted Answer

Materials Requirements Planning (MRP) software is primarily used in operations management to help manufacturing and production companies manage their inventory, production scheduling, and overall operations more efficiently.

Question 7

Which of the following is not one of the three main components in a decision support system?
A)Model.
B)Communications.
C)Data.
D)Dialogue.

Accepted Answer

The answer of Which of the following is not one...

Question 8

Which of the following is true about ERP software?
A)Always adaptable to how the business works.
B)Extensive skills available for development.
C)Supplier costs kept low.
D)Simplified support and maintenance through a supplier.

Accepted Answer

ERP software often simplifies support and maintenance through a supplier, as they provide centralized updates and support services.

Question 9

In terms of the resources that support information systems, the procedures used by people are an example of:
A)Hardware resources.
B)Software resources.
C)People resources.
D)Data resources

Accepted Answer

The answer of In terms of the resources that support...

Question 10

Decision support systems usually:
A)Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities.
B)Help managers make decisions that are unique, rapidly changing, and not easily specified in advance.
C)Provide managers with a generalized computing and telecommunications capacity that can be applied to a changing array of problems.
D)Perform and record the daily routine transactions necessary to the conduct of business.

Accepted Answer

Decision support systems (DSS) are designed to assist managers in making decisions that are unique, rapidly changing, and not easily specified in advance, by providing relevant data and analytical tools.

Question 11

Information has three dimensions. They are
A)Time, content, and form
B)Time, content, and form.
C)Cost, content, and form
D)Time, content, and Value

Accepted Answer

The answer of Information has three dimensions. They are
A)Time, content,...

Question 12

The Decision support systems use all of the following EXCEPT:
A)Analytical models,
B)Specialized databases
C)Online Transaction processing
D)A decision maker's own insights and judgments

Accepted Answer

Online Transaction Processing (OLTP) systems are primarily designed for managing transaction-oriented applications, such as retail sales, banking, and other day-to-day operations of an organization. They are not typically used in Decision Support Systems (DSS), which are intended for analytical processing, supporting decision-making tasks with specialized databases, analytical models, and incorporating the decision maker's insights and judgments.

Question 13

Which of the following involves analyzing complex relationships among thousands or even millions of data items stored in data marts, data warehouses, and other multidimensional databases to discover patterns, trends, and exception conditions?
A)OLTP
B)OLAP
C)OISE
D)OLALA

Accepted Answer

OLAP (Online Analytical Processing) is designed for analyzing complex relationships among large volumes of data stored in data warehouses, data marts, or other multidimensional databases, to discover patterns, trends, and exception conditions.

Question 14

____ is an electronic device which converts raw data into meaningful information.
A)Computer.
B)Hardware.
C)Software.
D)Compiler

Accepted Answer

A computer is an electronic device designed to manipulate data or raw information and convert it into meaningful information, making it the correct choice. Hardware refers to the physical components of a computer, software to the programs and operating systems that run on computers, and a compiler is a specific type of software that translates code written in a programming language into machine language.

Question 15

_____ is the utilization of technology to improve the realization of office functions.
A)Office automation
B)Office PC.
C)Office management.
D)Office records.

Accepted Answer

Office automation refers to the use of computers, software, and other electronic devices to perform tasks and manage processes in an office environment, thereby improving efficiency and productivity.

Question 16

Example of Office automation tools are____________.
A)Pencil and Pen.
B)File and Rack.
C)Table and Desk.
D)Electronic Mail and Internet System.

Accepted Answer

Electronic Mail (Email) and Internet Systems are examples of office automation tools because they use digital technology to streamline and automate office tasks.

Question 17

Software of computer means____________.
A)Electronic circuit and devices.
B)Printing device.
C)Interface between operator and machine.
D)Magnetic disk.

Accepted Answer

Software refers to the programs and operating information used by a computer, serving as the interface between the operator and the machine, allowing the user to interact with and command the hardware.

Question 18

A set of pre-recorded instructions executed by a computer is called the____________.
A)Action.
B)Hardware.
C)Software.
D)Programs.

Accepted Answer

A program is a set of pre-recorded instructions executed by a computer.

Question 19

Application software is_______________.
A)Menu driven specific software
B)Software for specific operation.
C)Software for programming.
D)Printing device.

Accepted Answer

The answer of Application software is_______________.
A)Menu driven specific software
B)Software for...

Question 20

Enterprise Resource Planning (ERP) is
A)Severely limited by current MRP computer systems
B)Not related to MRP
C)An advanced MRP II system that ties-in customers and suppliers
D)Not currently practical

Accepted Answer

ERP (Enterprise Resource Planning) is indeed an evolution of MRP II (Manufacturing Resource Planning), extending beyond manufacturing to integrate other business functions, including customers and suppliers, into a cohesive system.

Quiz 1: Information Systems and Office Automation

Office automation means….

Processed data is called................

A human order taker can be bypassed when using a(n) __________

The expert system uses a (n) __________ to select the most appropriate response.

Which of the following information systems are used in the daily running of the business?

Materials Requirements Planning (MRP) software is an example of an information systems application in which of the following areas?

Which of the following is not one of the three main components in a decision support system?

Which of the following is true about ERP software?

In terms of the resources that support information systems, the procedures used by people are an example of:

Decision support systems usually:

Information has three dimensions. They are

The Decision support systems use all of the following EXCEPT:

Which of the following involves analyzing complex relationships among thousands or even millions of data items stored in data marts, data warehouses, and other multidimensional databases to discover patterns, trends, and exception conditions?

____ is an electronic device which converts raw data into meaningful information.

_____ is the utilization of technology to improve the realization of office functions.

Example of Office automation tools are____________.

Software of computer means____________.

A set of pre-recorded instructions executed by a computer is called the____________.

Application software is_______________.

Enterprise Resource Planning (ERP) is