Question 1

Under the current law, which of the following choices represents a veterinarians greatest risk for legal liability?

Accepted Answer

Under current law, a Veterinarians greatest risk for liability involves an injury to a client.

Question 2

Which of the following is a consideration when training front desk staff to place a telephone caller on hold?

Accepted Answer

When training front desk staff to place a telephone caller on hold, no caller should ever be placed on hold without first being able to state the purpose of their call. If the caller has an emergency, the staff should deal with it immediately.

Question 3

According to Black's Law Dictionary, what is the correct definition of negligence?

Accepted Answer

The doing of an act that a person of normal prudence would not have done under similar circumstances is the definition of negligence, according to Black's Law Dictionary.

Question 4

When considering the law of negligence, how does it pertain to professional behavior?

Accepted Answer

The law of negligence pertains to the way professionals run their businesses and individuals run their lives.

Question 5

A client presents a patient for emergency care and is unable to pay for the necessary medical care. Which option below best represents the ramifications of denying emergency medical care to this patient?

Accepted Answer

Moral indignation and bad public relations are the ramifications of denying emergency medical care to a patient whose owner is unable to pay for services.

Question 6

Which of the following is NOT an example of omission in a veterinary malpractice lawsuit?

Accepted Answer

Failure to properly file the patient medical record is NOT an example of omission in a veterinary malpractice lawsuit. Omission occurs whenever there is a failure to meet the accepted medical standard, such as the exclusion of a medically indicated diagnostic procedure or treatment.

Question 7

In order to ensure the highest level of client service, the telephone at the reception desk should always be answered within how many rings?

Accepted Answer

In order to ensure the highest level of client service, the telephone at the reception desk should always be answered within 3 rings. Letting the telephone ring too many times increases the potential of losing clients to another practice, and increases client dissatisfaction.

Question 8

In the process of a veterinary lawsuit, what are the most common expenses that a client may seek an award for?

Accepted Answer

In the event of a veterinary lawsuit, reimbursement of veterinary bills is the most common expenses that a client may seek an award for.

Question 9

The purpose of federal and state antitrust legislation is to preserve the underlying principle that our nation shall function under which of the following?

Accepted Answer

The purpose of federal and state antitrust legislation is to preserve the underlying principle that our nation shall function under a competitive business economy.

Question 10

In the event of a violation of antitrust laws, the Department of Justice initiates most legal proceedings under which of the following?

Accepted Answer

In the event of a violation of antitrust laws, the Department of Justice initiates most legal proceedings under federal law.

Question 11

In addition to the antitrust division of the Department of Justice, who else may initiate action under federal antitrust statutes?

Accepted Answer

In addition to the antitrust division of the Department of Justice, private litigants may also initiate action under federal antitrust statutes.

Question 12

The Federal Trade Commission and the courts are responsible for the interpretation and application of the competitive objectives of which of the following?

Accepted Answer

The Federal Trade Commission and the courts are responsible for the interpretation and application of the competitive objectives of antitrust laws.

Question 13

Assume that a client has called regarding a patient that has had an episode of diarrhea. The client asks the receptionist what they can do at home to treat their pet. Which of the following is an appropriate response to this type of inquiry?

Accepted Answer

The appropriate response to this type of inquiry is to inform the client that there are many causes of diarrhea and the best thing to do is to bring the patient in for an examination. There are substantial negative consequences resulting from an employee dispensing medical advice to a client, including legal action against the practice.

Question 14

What are the four main types of moral problems that veterinary medical professionals face?

Accepted Answer

The four types of moral problems that veterinary medical professionals face are peers, clients, animals, society.

Question 15

When a licensed veterinarian is considering moving to another state, they must consider in which states their license to practice medicine will reciprocate to. How many states offer reciprocity, without an exam?

Accepted Answer

9 states offer reciprocity without an exam.

Question 16

When a veterinarian applies for a state license to practice veterinary medicine for the first time, how many states will waive the state portion of the examination?

Accepted Answer

Six (6) states will waive the state portion of the examination, for a first time applicant.

Question 17

If a client's dog is confiscated by animal control for chasing cars alongside the interstate, what term of animal confinement would be used to describe this situation?

Accepted Answer

Animal confinement terms and statutes are written as "running at large", which gives police or animal control agencies the authority to confiscate animals on the loose.

Question 18

Which of the following choices is an example of social media marketing in the veterinary practice?

Accepted Answer

Facebook is an example of social media marketing in the veterinary practice. Social media means media for social interaction, using highly accessible and scalable publishing techniques.

Question 19

Which two United States courts, in which veterinary cases may be heard, are classified as trail courts?

Accepted Answer

County court and special court are two United States courts, in which veterinary cases may be heard, and are classified as trail courts.

Question 20

When a veterinarian applies for a veterinary license for the first time, which of the following three items is required?

Accepted Answer

When a veterinarian applies for a veterinary license for the first time, an application, diploma, and certification of graduation are required.

Quiz 8: CVPM