A person diagnosed with dementia often refers to staff using foul names in a very mean tone of voice. What is the best action for the nursing assistant to take next?

Question

Quizplus · Accepted Answer

The person cannot be held responsible for their behavior. Taking their comments personally and responding to them in kind words is not likely to help the nursing assistant. A better approach would be to walk away from the situation. If "taking a breather" doesn't help, it may be necessary to ask to be assigned to another resident for a while. Finally, to provide the best care for our clients or residents, we must care for ourselves. Taking a deep breath, understanding the source of the behavior, and "leaving work at work" can help the nursing assistant to cope in a positive way with the stress of being a caregiver.

A Person Diagnosed with Dementia Often Refers to Staff Using