A letter of transmittal can provide either good or persuasive information.
Correct Answer:
Verified
Q21: Informative and positive memos use a different
Q22: Each element in the pattern of organization
Q23: In some informative or positive messages, you
Q24: Goodwill endings should be used only in
Q25: Reader benefits are more important for negative
Q27: Sending a thank-you note is passé in
Q28: Goodwill endings focus on the personal relationship
Q29: In general, do the same thing in
Q30: Which of the following statements gives the
Q31: Which of the following would NOT be
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