RNA is used:
A) When guests arrive early and their rooms are not yet vacated
B) If the guest is not satisfied with the hotel's response to a complaint
C) To indicate a reservation with an assigned res number has been canceled
D) To charge guests who leave earlier than their anticipated departure date
E) All of the above because the practice is not standardized across the industry

Question

Quizplus · Accepted Answer

RNA stands for "Room Not Available," which is used when guests arrive early and their rooms are not yet vacated.

RNA Is Used