The huge increase in cell-phone use has brought a corresponding revenue increase in the telephone departments, making telephone the fastest growing department percentagewise within the lodging industry.

Question

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While cell-phone use has significantly increased, it has actually led to a decrease in revenue for hotel telephone services, as guests prefer using their personal mobile phones over the in-room telephones, leading to a decline in usage and revenue from these services.

The Huge Increase in Cell-Phone Use Has Brought a Corresponding