Chantell is the manager of the claims department for a large insurance company.She has a one-hour meeting with her staff to explain the new claim form which the company will use next month.This is an example of which type of organizational communication?
A)upward
B)downward
C)horizontal
D)grapevine

Question

Quizplus · Accepted Answer

This is an example of downward communication as Chantell, who is a manager, is communicating with her staff to explain the new claim form.

Chantell Is the Manager of the Claims Department for a Large