Which of the following situations is best suited for communication via a rich medium?
A) A team leader has to intimate team members of the schedule for the next meeting.
B) An employee wishes to discuss a hike in his salary.
C) An accountant requests employees to file their income tax returns.
D) A salesperson has to claim reimbursement for out-of-pocket expenses.

Question

Quizplus · Accepted Answer

A hike in salary is a matter of importance and sensitivity for an employee, which requires detailed discussion and negotiation. Therefore, a rich medium that allows for two-way communication and visual cues like facial expressions and body language is best suited for such communication. A face-to-face meeting or a video conference would be more appropriate than a simple email or message. The other options (A, C, and D) require relatively straightforward information sharing and can be communicated effectively through simpler mediums like email or messaging.

Which of the Following Situations Is Best Suited for Communication