Total quality management (TQM)encompasses a commitment from employees at all levels to continually strive to make improvements and satisfy customers.
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Q1: Capacity planning involves determining how much of
Q2: Managers use the economic order quantity (EOQ)model
Q4: The fundamental notion of process reengineering is
Q5: Operations management is purely a specialized function,without
Q6: The tools and techniques of operations management
Q7: The Six Sigma approach mainly focuses on
Q8: Capacity planning for operations managers is a
Q9: Just-in-time (JIT)systems are used to manage and
Q10: The ABC analysis model helps managers decide
Q11: The term operations management is used to
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