Question 1

Diversity programs should be designed to meet the needs of disadvantaged groups within an organization.

Accepted Answer

The answer of Diversity programs should be designed to meet...

Question 2

Name the law that protects individuals who are qualified and have a disability. ___________________________________

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The answer of Name the law that protects individuals who...

Question 3

Diversity, effectively managed, can help an organization better understand and serve all its customers, attract more customers, and become better problem solvers. These positive effects of diversity help organizations build __________________________.

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The answer of Diversity, effectively managed, can help an organization...

Question 4

Differences in communication preferences is seldom a roadblock to establishing an effective diversity environment.

Accepted Answer

Differences in communication preferences can lead to misunderstandings and miscommunication in a diverse environment, which can become a roadblock to establishing effective communication and collaboration. It is important to recognize and respect different communication styles and preferences to ensure effective communication and a positive work environment.

Question 5

A lower level manager discovers theft in his department. When reporting the incident to his supervisor, he confides, "I know who is doing this, but I must interview everyone so no one will think I am prejudiced." The manager is engaging in discrimination.

Accepted Answer

The manager's intention to interview everyone is to ensure fairness and avoid accusations of prejudice, not to discriminate.

Question 6

___________ organizations have diverse workforces and take steps to be inclusive and respectful of people from different cultural backgrounds. Diversity is tolerated but not fostered.

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The answer of ___________ organizations have diverse workforces and take...

Question 7

Affinity groups are groups that share common interests.

Accepted Answer

Affinity groups are groups that share common interests or goals.

Question 8

The key idea behind an affirmative action program (AAP) is to ensure fair ___________ of women and racial and ethnic minorities in the workplace.

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The answer of The key idea behind an affirmative action...

Question 9

Which of the forces of change is most responsible for the increasing rate at which U.S. employees working outside the U.S. must develop skills in working effectively with people who speak different languages? ______________

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The answer of Which of the forces of change is...

Question 10

Our stereotypes lead us to believe that we have more factual information about an individual or group than we have in reality.

Accepted Answer

Stereotypes are often based on broad generalizations and assumptions, rather than factual information about individuals or groups. Therefore, our reliance on stereotypes can lead us to believe we know more than we actually do.

Question 11

Google is an example of a ____________ organization because its organizational culture fosters and values differences.

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The answer of Google is an example of a ____________...

Question 12

The goal of diversity management programs is to improve organizational _____________.

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The answer of The goal of diversity management programs is...

Question 13

Many individuals feel most comfortable interacting and working with people who are _________ to them on a variety of dimensions.

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The answer of Many individuals feel most comfortable interacting and...

Question 14

Affinity groups are also good sources of feedback about the effectiveness of diversity initiatives.

Accepted Answer

Affinity groups allow for open communication and dialogue about diversity initiatives, providing valuable feedback about their effectiveness.

Question 15

A ________________ organization is demographically and culturally homogeneous. These organizations actively discourage diversity.

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Question 16

Diversity can be defined as a characteristic of a group of people where differences exist on or more relevant ___________, such as gender.

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Question 17

Organizations using a strategic approach in managing diversity, train their managers to build __________ work environments.

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Question 18

To create a truly inclusive environment, diversity programs need to teach people how to tolerate diversity.

Accepted Answer

While tolerance is a good start, diversity programs should focus on teaching people how to embrace and celebrate diversity, rather than simply tolerate it. The goal should be to create a culture that values and respects all individuals, not just one that grudgingly puts up with differences.

Question 19

In successful diversity management programs, managers at all levels are held accountable for implementing diversity initiatives.

Accepted Answer

In successful diversity management programs, managers at all levels are held accountable for implementing diversity initiatives, so that the entire organization can create a culture that values and supports diversity and inclusion.

Question 20

The actions of associates in supporting diversity are more important than the actions of managers because associates establish the working climate of the organization.

Accepted Answer

While associates play a crucial role in supporting diversity and contributing to the working climate, the actions of managers are typically more impactful as they set policies, lead by example, and have the authority to enforce diversity initiatives and create an inclusive culture.

Quiz 2: Organizational Diversity