In addition to the absence of problems and deficiencies, product quality may be defined in terms of:
A) Product attributes valued by the customer resulting in a competitive advantage.
B) Minimal external product failures.
C) Minimal prevention costs.
D) Minimal detection costs.

Question

Quizplus · Accepted Answer

Product quality is often defined in terms of product attributes that are valued by the customer, which can lead to a competitive advantage. This includes features that meet or exceed customer expectations and differentiate the product from competitors. Choices B, C, and D focus on minimizing failures and costs, which are important but do not directly relate to the definition of product quality in terms of customer-valued attributes.

In Addition to the Absence of Problems and Deficiencies, Product