Personal Computers Contain Noxious Materials, Such as Cadmium, Bromine, and Lead

Personal computers contain noxious materials, such as cadmium, bromine, and lead. The recycling of PCs as they are now manufactured is expensive and tricky. Prior to the European Union requirement that PC manufacturers take responsibility for making sure that all PCs are properly recycled, Hewlerr-Packard's CEO challenged her research and development department to create a more environmentally-friendly PC. Through _____, the CEO would have learned the necessity for such a new product development.

A) a situational audit.
B) environmental scanning.
C) a situational assessment.
D) an organizational audit.
E) an external analysis.