Question 1

Management involves a number of skills. According to Bartol, which is the most basic?

Accepted Answer

A

Question 2

The term that most accurately describes two or more persons engaged in a systematic effort to produce goods and services is:

Accepted Answer

The term "organisation" most accurately describes two or more persons engaged in a systematic effort to produce goods and services, as it encompasses the collective efforts and structures necessary for such activities.

Question 3

Which of the following is not one of the major functions of management?

Accepted Answer

Monitoring is not traditionally listed among the major functions of management. The primary functions are planning, organizing, leading, and controlling. Monitoring could be considered a part of controlling or evaluating processes, but it is not classified as a standalone major function of management.

Question 4

Which of the following is one of the major functions of management?

Accepted Answer

Organising is a major function of management, involving the coordination of activities and resources to achieve the objectives of an organization.

Question 5

The management function of planning consists of two parts - setting goals and:

Accepted Answer

Deciding how best to achieve them is the second part of planning, which involves determining the strategies or actions required to reach the set goals.

Question 6

Which one of the following is not a part of the organising function of management?

Accepted Answer

Determining incentive awards for high performers is not a part of the organising function of management. It falls under the motivating or staffing function, where incentives and rewards are used to motivate employees. The organising function primarily involves structuring the organization, defining tasks, grouping tasks into departments, and allocating resources.

Question 7

Leading is the management function that involves:

Accepted Answer

The answer of Leading is the management function that involves:
...

Question 8

Which of the following best describes the aim of the controlling function of management?

Accepted Answer

The controlling function of management is focused on regulating activities within an organization to ensure that actual performance aligns with the expected or planned performance. This involves monitoring activities, identifying deviations from the plan, and implementing corrective actions to ensure that goals are achieved.

Question 9

Which of the following is not one of the findings from Mintzberg's study of managers as regards their work methods?

Accepted Answer

Mintzberg's study found that managers work at an unrelenting pace, are involved in a variety of activities requiring brief periods of time, and prefer verbal communication over written reports. The statement that managers spend considerable quiet time in their offices reviewing formal reports does not align with his findings, which emphasize the fast-paced and varied nature of managerial work, along with a preference for verbal communication.

Question 10

In Mintzberg's study of top managers, which of the following characteristics did not apply to the work of managers?

Accepted Answer

Mintzberg's study highlighted that managers often rely on informal, rather than formal, communications. This is because informal communications allow for quicker, more flexible interactions that are crucial in the fast-paced environments in which managers operate.

Question 11

Mintzberg found that managers relied heavily on networks for part of their communications. By 'networks', Mintzberg referred to:

Accepted Answer

Mintzberg referred to networks as a set of cooperative relationships with a number of individuals, emphasizing the importance of interpersonal connections and collaborations in managerial communications.

Question 12

Mintzberg found that managers frequently relied on different sets of individuals with whom they had cooperative relationships for obtaining and transmitting information. Mintzberg called these sets of relationships:

Accepted Answer

Mintzberg referred to these sets of relationships as "networks," emphasizing the importance of the informal connections and cooperative relationships managers use for information flow and decision-making.

Question 13

One result of Henry Mintzberg's study of managers was finding out a great deal of information about what managers do, that is, the roles that managers perform. Which one of the following is a false statement concerning managerial roles?

Accepted Answer

Mintzberg identified ten roles categorized into three groups (interpersonal, informational, and decisional), suggesting that managers perform a variety of roles and not just one or two.

Question 14

Three roles of managers were identified as being subsets of Mintzberg's broader informational role. Which of the following is not one of them?

Accepted Answer

The Liaison role is part of Mintzberg's interpersonal roles, not the informational roles. The informational roles include Spokesperson, Monitor, and Disseminator.

Question 15

Three roles of managers were identified as being subsets of Mintzberg's broader interpersonal role. Which of the following is not one of them?

Accepted Answer

Mintzberg's interpersonal roles include leader, liaison, and figurehead, but not spokesperson. The spokesperson role falls under the informational category in Mintzberg's model.

Question 16

Which of the following roles of managers identified by Mintzberg is not considered to be a subset of the more general decisional role?

Accepted Answer

The Monitor role is part of the informational roles, not the decisional roles, according to Mintzberg's classification of managerial roles.

Question 17

Which of the following of Mintzberg's 10 specific managerial roles is best described as building relationships with subordinates and communicating with, motivating and coaching them?

Accepted Answer

The role of a Leader in Mintzberg's managerial roles involves building relationships with subordinates and handling responsibilities such as communication, motivation, and coaching, which aligns with the description given.

Question 18

Which of the following of Mintzberg's 10 specific managerial roles is described as transmitting information internally that is obtained from either internal or external sources?

Accepted Answer

The Disseminator role involves transmitting information internally that is obtained from either internal or external sources, ensuring that employees have the information they need.

Question 19

A 'work agenda' is best described as being:

Accepted Answer

A 'work agenda' refers to the informal or tentative set of goals and tasks that a manager or an individual is working on, which may not necessarily be part of the formal organizational plans but are important for the day-to-day operations and long-term objectives. This includes projects, ideas, and tasks that they plan to address or are currently addressing.

Question 20

Work agendas are:

Accepted Answer

Work agendas are necessary to ensure efficient management as they help in organizing tasks, setting priorities, and ensuring that all necessary topics are covered during meetings or work sessions.

Quiz 1: The Challenge of Management