Question 1

An example of a behavioral interview question is:

Accepted Answer

Behavioral interview questions are designed to assess how a candidate would handle specific situations based on their past experiences. Option B, "How would you deal with an angry patient?" is an example of a behavioral question because it asks the candidate to describe how they would act in a particular scenario, which can reveal their skills, personality, and approach to challenges.

Question 2

During an interview, you are asked to describe a time when you had a conflict with a co-worker and how you managed it. This is an example of which type of interview question?

Accepted Answer

C

Question 3

Which of these actions is not a component of practicing active listening?

Accepted Answer

Active listening involves focusing on the speaker, paying attention to the message, and understanding the meaning behind the words. Trying to remember everything verbatim is not a requirement for active listening; it's more about comprehension and engagement with the content.

Question 4

Which of the following is not an effective method of practicing for an interview?

Accepted Answer

The answer of Which of the following is not an...

Question 5

The heading of your resume should include all the following except:

Accepted Answer

The heading of your resume should be professional and clear, which typically includes your name in a larger font to stand out but not in lower case, as it may appear unprofessional or harder to read.

Question 6

When is the best time to ask a reference for a letter of recommendation?

Accepted Answer

Throughout your schooling and career, you should be building relationships with people who can provide you with strong letters of recommendation.

Question 7

When requesting a letter of recommendation, you should inform the reference all the following except:

Accepted Answer

The answer of When requesting a letter of recommendation, you...

Question 8

Which of the following personal e-mail address is not appropriate to include in a resume?

Accepted Answer

A professional email address for a resume should ideally include some combination of your first and last name or initials. "happyboy@xxx.com" does not convey a professional image and could be seen as unprofessional or not serious, potentially impacting the applicant's chances.

Question 9

The best resume format to use when trying to emphasize work history is:

Accepted Answer

The chronological resume format is best for emphasizing work history because it lists your work experience in reverse chronological order, focusing on your career progression and the roles you've held.

Question 10

Sarah recently graduated from a medical assisting program. She previously worked for several years as a cashier at a grocery store. The best resume format for her is the:

Accepted Answer

The functional resume format is best for Sarah because it emphasizes her skills and experience that are relevant to medical assisting, rather than her previous work history as a cashier.

Question 11

The purpose of using "power" words is:

Accepted Answer

Power words are used to make specific duties and accomplishments stand out on a resume, making it more impactful and memorable to employers.

Question 12

All the following are appropriate targets to give your resume to except:

Accepted Answer

All the options listed are appropriate targets to give your resume to. Sharing your resume with employers who have posted job openings is standard practice. Giving your resume to employers who haven't posted job openings can help uncover hidden job opportunities. Sharing your resume with friends and relatives can expand your network and potentially lead to job leads or referrals.

Question 13

All the following adjustments must be made if submitting as an e-resume except:

Accepted Answer

Converting to a PDF format is not a necessary adjustment for an e-resume. While PDFs preserve formatting across different devices, e-resumes often need to be in a format that is easily parsed by applicant tracking systems, such as plain text or a Word document.

Question 14

When should you include a cover letter with your resume when applying for a job?

Accepted Answer

Including a cover letter whenever possible is advisable because it allows you to introduce yourself in a more personal way, highlight key aspects of your resume, and explain why you are a good fit for the position. It provides an opportunity to make a strong first impression and stand out from other candidates.

Question 15

The appropriate time to provide an employer your references is:

Accepted Answer

The answer of The appropriate time to provide an employer...

Quiz 10: Apply for Jobs and Landing the Job