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Business
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Sales Force Management
Quiz 10: Sales Force Leadership
Path 4
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Question 41
Multiple Choice
There are several behaviors that are "part and parcel" of path-goal theory. The leader formulates and articulates a vision while passionately advocating support for it from followers is reflective of ___________ .
Question 42
Multiple Choice
There are several behaviors that are "part and parcel" of path-goal theory. The leader defines the tasks and clearly identifies the results for which subordinates are held responsible. Further, the leader clarifies that organizational goals are tied to rewards important to the needs and wants of followers is reflective of ___________.
Question 43
Multiple Choice
There are several behaviors that are "part and parcel" of path-goal theory. The leader acts as a representative of the team and safeguards the team's interests when interacting with influential high-level managers is reflective of ___________.
Question 44
Multiple Choice
According to theory H, when a sales manager takes on the role of "the kindly father who knows what's best" for the salespeople, his leadership style is
Question 45
Multiple Choice
According to theory H, if the sales manager has lots of time to make decisions and the sales force is small, well informed and cooperative, she can appropriately use
Question 46
Multiple Choice
According to theory H, when the sales force is well trained, experienced, and functions well as a team while the sales manager opens up two-way communication with the salespeople but retains the right to make final decisions, the leadership style is most likely to be
Question 47
Multiple Choice
_________ suggests that the subordinates whom a leader favors are given preferential treatment and assigned to an "in-group," whereas less desirable subalterns are placed in "out-groups."
Question 48
Multiple Choice
According to leader-member exchange theory, those employees whom a manager favors, consults, mentors, praises, trusts, and gives preferential treatment are placed in the ___________.
Question 49
Multiple Choice
According to leader-member exchange theory, those employees whom a manager dispenses less attention and privileges are placed in the ___________.
Question 50
Multiple Choice
According to leader-member exchange theory, cadres exhibit all but the following behaviors:
Question 51
Multiple Choice
All of the following are true with respect to "substitutes for leadership" except
Question 52
Multiple Choice
Ability, experience, training, and knowledge, professional orientation, task-provided feedback, organizational formalization and inflexibility are some the factors that explain _______________.
Question 53
Multiple Choice
Advisory staff, closely knit work group, Compensation plans, quotas, and expense accounts, and customers and competitors are some the factors that explain _______________.
Question 54
Multiple Choice
A _________ leader identifies and clarifies for subordinates their job tasks and communicates to them how to successfully execute those tasks will lead to rewards.
Question 55
Multiple Choice
A_________ leader adopts a long-term perspective and gains extraordinary commitment from their followers through several key characteristics: charisma and vision, inspiration, intellectual stimulation, and individual consideration.