Question 1

________ is a philosophy that defines morality based on the consequences of the behavior. It allows some indiscretion based on the argument that the "good" that results is more important than the harm caused. In other words, the end justifies the means.

Accepted Answer

Teleology is a philosophy that evaluates the morality of actions based on their outcomes or consequences, suggesting that the ends can justify the means.

Question 2

____________ represents a situation with alternate courses of action, each having different moral implications.

Accepted Answer

An ethical dilemma is a situation where a person must choose between two or more conflicting moral principles, each with its own ethical implications.

Question 3

____________ refers to the inherent fairness or justice in a situation.

Accepted Answer

Moral equity refers to the inherent fairness or justice in a situation, focusing on the ethical principles of fairness and justice.

Question 4

____________ describes how culturally or socially acceptable we perceive an action to be.

Accepted Answer

Acceptability refers to how culturally or socially acceptable an action is perceived to be.

Question 5

____________ is the extent to which an act is consistent with stated or implied contracts and/or laws.

Accepted Answer

Contractualism refers to the extent to which an act is consistent with stated or implied contracts and/or laws.

Question 6

Which of the following research findings are incorrect?

Accepted Answer

Research generally suggests that older individuals tend to make more ethical decisions due to greater experience and maturity, making the statement about younger sales managers making more ethical decisions incorrect.

Question 7

Which of the following are not dimensions of the ethical climate?

Accepted Answer

The answer of Which of the following are not dimensions...

Question 8

When sales managers and salespeople internalize the _________ that govern selling and marketing conduct within the firm, they are more likely to behave ethically.

Accepted Answer

When sales managers and salespeople internalize the policies and rules that govern selling and marketing conduct within the firm, they are more likely to behave ethically because these guidelines are designed to ensure ethical behavior.

Question 9

The _______________ dimension defines how far people are trusted to behave in a responsible way and are held personally responsible for their actions.

Accepted Answer

The "trust and responsibility" dimension refers to the extent to which individuals are trusted to act responsibly and are held accountable for their actions.

Question 10

______________, as a dimension of ethical climate, is the extent to which employees view coworkers as having high moral standards.

Accepted Answer

Peer behavior refers to the perception of coworkers' moral standards, which influences the ethical climate.

Question 11

As a dimension of ethical climate, ______________ refers to the extent to which employees feel pressured to prioritize increased revenues, profits, margins, or other financial returns over all other concerns.

Accepted Answer

Bottom-line sales emphasis refers to the pressure employees feel to prioritize financial returns over other concerns, making it a dimension of ethical climate focused on financial outcomes.

Question 12

Laws protecting companies from each other, thus ensuring that a competitive marketplace exists include all except:

Accepted Answer

The Textile Labeling Act is not related to protecting companies from each other in a competitive marketplace; it pertains to labeling requirements for textile products.

Question 13

Which of the following is not a law protecting companies from each other to ensure healthy competition?

Accepted Answer

The Meat Inspection Act is related to food safety and public health, not competition between companies.

Question 14

The following are laws and policies protecting consumers and society from unfair business practices except:

Accepted Answer

The answer of The following are laws and policies protecting...

Question 15

Which of the following is not a law protecting consumers and society from unfair business practices?

Accepted Answer

The Robinson-Patman Act is an antitrust law aimed at preventing price discrimination by large companies to protect competition, rather than directly protecting consumers and society from unfair business practices.

Question 16

Laws protecting consumers and society from unfair business practices include all except:

Accepted Answer

The National Environmental Policy Act is focused on environmental protection, not directly on consumer protection.

Question 17

Federal regulations have had a major impact on business organizations in areas such as collusion, price-cutting, and the restraint of trade. Which of the following regulations address the issue of pricing?

Accepted Answer

The Clayton Act (1914) prohibits price discrimination and other anti-competitive practices.

Question 18

The Federal Trade Commission Act of 1914 seeks to control which of the following

Accepted Answer

The Federal Trade Commission Act of 1914 primarily aims to prevent unfair methods of competition in commerce.

Question 19

Collusion refers to:

Accepted Answer

Collusion involves competitors conspiring to set prices or act together to harm another competitor, which is illegal and anti-competitive.

Question 20

Price fixing refers to:

Accepted Answer

The answer of Price fixing refers to:
...

Quiz 2: Managing Ethics in a Sales Environment