
The mission is the basis for the strategic level of goals and plans, which in turn shapes the tactical level and the operational level.
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Q6: Tactical plans are designed to help execute
Q7: Operational planning specifies plans for department managers,
Q8: Providing innovative solutions to customer needs is
Q9: Operational plans and goals are those that
Q10: Planning cannot tame a turbulent environment.
Q12: Operational plans and goals are the responsibility
Q13: Defining operational goals and plans occurs in
Q14: Strategic goals pertain to the organization as
Q15: Goals are stated in quantitative terms.
Q16: Planning is the act of determining the
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