Question 1

What can mediation often lead to?

Accepted Answer

Mediation can lead to greater perspective-taking, collaboration, and flexibility as it encourages open communication and understanding between parties.

Question 2

Keith and Sarah are going through a divorce and arguing about dividing their assets. Dr. Kadi is a neutral third-party who is helping by facilitating communication between them and offering suggestions. This process is called

Accepted Answer

Mediation involves a neutral third-party facilitating communication and offering suggestions to help disputing parties reach a voluntary agreement.

Question 3

In _____________, a neutral third party studies the two sides and determines a settlement.

Accepted Answer

In arbitration, a neutral third party reviews the case and imposes a decision that is legally binding for both sides.

Question 4

Which strategy tends to be most effective in resolving conflict?

Accepted Answer

Mediation followed by arbitration is often effective because mediation allows parties to reach a mutual agreement first, and if that fails, arbitration provides a binding resolution.

Question 5

Which conflict resolution strategy tends to result in the LEAST satisfaction?

Accepted Answer

Arbitration often results in the least satisfaction because the decision is made by a third party, which may not align with the interests or desires of the involved parties.

Question 6

Which of the following is not a factor that contributes to negotiating a successful integrative solution?

Accepted Answer

A short time period for negotiation can hinder the process of finding a successful integrative solution, as it may not allow enough time for thorough discussion and exploration of interests.

Question 7

Researchers Schumann and Ross (2010) examined gender differences in apologies. Which of the following statements is FALSE?

Accepted Answer

The study found that men did not necessarily commit fewer transgressions than women; rather, they rated their offenses as less severe, which influenced their likelihood to apologize.

Question 8

In order to reduce conflict between two groups of boys at summer camp, Sherif (1966) had them work together on tasks that required input from members of both groups. Such tasks are known as ____________________ ________________________.

Accepted Answer

The answer of In order to reduce conflict between two...

Question 9

Simply increasing interaction between two groups will not necessarily reduce conflict. Research suggests that the interaction should be between __________ ___________ groups with _____________ goals.

Accepted Answer

The answer of Simply increasing interaction between two groups will...

Question 10

A negotiator is working at reducing conflict between company A's management and the employee's union. She asks the management to increase their wage offer, which they agree to. Immediately, the union drops a demand which had been a stumbling-block to previous negotiations. The negotiator is using the __________________________ strategy to resolve conflict.

Accepted Answer

The answer of A negotiator is working at reducing conflict...

Question 11

Seeking agreement through direct negotiation between two groups in conflict is known as ______.

Accepted Answer

The answer of Seeking agreement through direct negotiation between two...

Question 12

Bargaining that involves using a neutral third party to facilitate communication and make suggestions to reach a final resolution is known as _________.

Accepted Answer

The answer of Bargaining that involves using a neutral third...

Question 13

When a neutral third party studies both sides of a conflict and imposes a settlement, this is known as ____________.

Accepted Answer

The answer of When a neutral third party studies both...

Question 14

When all parties gain outcomes that are superior to an equal division of resources, it is a negotiation known as _______ _______.

Accepted Answer

The answer of When all parties gain outcomes that are...

Question 15

The textbook suggests that a strategy for resolving conflict that is often overlooked is to ________________.

Accepted Answer

The answer of The textbook suggests that a strategy for...

Question 16

Which type of society is more likely to make distinctions between ingroups and outgroups?

Accepted Answer

Collectivist societies emphasize group harmony and cohesion, often leading to stronger distinctions between ingroups and outgroups to maintain social order and group identity.

Question 17

The tendency to believe that one's own ethnic or cultural group is preferable to others is known as

Accepted Answer

Ethnocentrism is the belief that one's own ethnic or cultural group is superior to others.

Question 18

Brendan has Irish heritage and sometimes feels sorry for all the people in the world who are not Irish. This tendency is called

Accepted Answer

Ethnocentrism is the belief in the inherent superiority of one's own ethnic group or culture, which aligns with Brendan's feelings of pity for those who are not Irish.

Question 19

Neuroscientific research has found all of the following, except

Accepted Answer

Neuroscientific research has shown that there is indeed a link between culture and the brain's neural processes, as our brains adapt to cultural practices.

Question 20

Research in neurobiology has found that people in collectivistic cultures

Accepted Answer

Research suggests that people in collectivistic cultures often experience lower frequencies of anxiety and mood disorders due to strong social support and community ties.

Quiz 10: Intergroup Relations