Question 1

An effective group is one that:

Accepted Answer

An effective group not only achieves high levels of task performance but also maintains human resources, ensuring both productivity and well-being of its members.

Question 2

A work group:

Accepted Answer

A work group is primarily focused on transforming resource inputs into resource outputs, which is the fundamental purpose of such groups in an organizational context.

Question 3

Each of the following is one of the four major categories of group input factors EXCEPT:

Accepted Answer

Task performance is an outcome of group processes rather than an input factor. The other options (nature of the task, membership characteristics, and group size) are considered input factors that can influence how a group functions and performs.

Question 4

Groups whose members have similar backgrounds, interests, values and attitudes are called __________ groups.

Accepted Answer

Homogeneous groups are those in which members have similar backgrounds, interests, values, and attitudes, making them more alike than different.

Question 5

Required behaviours are the:

Accepted Answer

Required behaviours are the contributions formally requested by the organization for continued employment, as they are the expected actions and responsibilities that employees must fulfill to maintain their position within the organization.

Question 6

Maintaining group cohesion by 'coming half-way' or admitting an error is an example of:

Accepted Answer

Compromising involves making concessions or coming to a mutual agreement where both parties give up something to reach a resolution. In the context of maintaining group cohesion, admitting an error or "coming half-way" is a form of compromising to ensure harmony and cooperation within the group.

Question 7

Collections of two or more people who interact with one another for a common purpose are which of the following?

Accepted Answer

Groups are defined as collections of two or more people who interact with one another for a common purpose. This definition encompasses a wide range of social configurations, from small informal gatherings to large, structured organizations.

Question 8

Effective teams:

Accepted Answer

Effective teams often have a long-term working relationship, allowing them to develop deeper understanding, trust, and efficiency in their collaboration. Choices A, B, and D describe characteristics that can apply to some teams but are not indicative of what generally makes a team effective.

Question 9

Each of the following is a step in the team-building process EXCEPT:

Accepted Answer

Promoting individual competition is not a step in the team-building process. Team building focuses on enhancing collaboration and teamwork, whereas promoting individual competition can lead to rivalry and conflict within the team.

Question 10

Which of the following statements is NOT true of the continual improvement approach to team building?

Accepted Answer

The continual improvement approach to team building emphasizes the role of the team members in taking responsibility for their development and monitoring progress. It does not necessarily require the assistance of a consultant, as the focus is on self-management and continuous improvement from within the team.

Question 11

A set of expectations for the behaviour of a person holding a particular office or position is known as a:

Accepted Answer

A role defines the set of expectations for the behavior of a person holding a particular office or position, encompassing duties, behaviors, and standards associated with that position.

Question 12

The degree to which members are attracted to, and motivated to remain a part of, a team is known as:

Accepted Answer

Cohesiveness refers to the degree to which members are attracted to a group and motivated to remain in it, indicating the strength of the relationships linking the members to one another and to the group itself.

Question 13

Rewarding individual results tends to:

Accepted Answer

Rewarding individual results can lead to competition among team members, which may decrease group cohesiveness as individuals focus more on personal achievements rather than team goals.

Question 14

Self-managing teams are:

Accepted Answer

Self-managing teams are small groups of individuals who are provided with the autonomy to manage their own tasks and processes. This contrasts with traditional management structures where decisions are made by higher-level managers. These teams are empowered to make decisions that would typically be made by managers, including planning, scheduling, and managing their own work. This does not necessarily mean they have the authority to manage others outside their team, nor does it equate them directly with task forces or autonomous work teams, although there can be overlap in concept.

Question 15

Reports that reflect the activities of Hi-Spec's design team are due on the fifth working day of every month. As group leader, it is Te Huia's responsibility to make sure the report is completed and handed to his boss, though the whole group contributes. Preparing this report is a(n):

Accepted Answer

The preparation of the report is a required behavior because it is a task that must be completed as part of the team's responsibilities and is mandated to occur at a specific time (the fifth working day of every month).

Question 16

You are a member of a quality circle that is able to deal effectively with complex tasks. Disagreements among members are handled creatively. It is likely that this quality circle is in the __________ stage of group development.

Accepted Answer

The performing stage of group development is characterized by high levels of teamwork, creativity in problem-solving, and effective handling of disagreements, indicating that the group is functioning cohesively and efficiently.

Question 17

Sam is a member of a task force focusing on workplace safety. The leader and his colleagues both have different expectations from Sam. He is experiencing:

Accepted Answer

Role conflict occurs when there are incompatible demands placed upon a person such that compliance with both would be difficult. In Sam's case, differing expectations from his leader and colleagues create such a scenario.

Question 18

Explain the difference between formal and informal groups, and give an example of each.

Accepted Answer

The answer of Explain the difference between formal and informal...

Question 19

Define a team and explain why it is different from the concept of a group.

Accepted Answer

The answer of Define a team and explain why it...

Question 20

Explain the difference between role conflict and role ambiguity.

Accepted Answer

The answer of Explain the difference between role conflict and...

Quiz 8: Groups and Teams