When organizing a persuasive message to a resistant or hostile audience, you should use all of the following steps, EXCEPT:
A) Immediately state your proposed solution or idea
B) Include a plan for implementation of your proposed idea
C) Eliminate your audience's objections
D) Demonstrate the need for change

Question

Quizplus · Accepted Answer

When dealing with a resistant or hostile audience, it's important to first build a case by demonstrating the need for change and addressing objections before proposing a solution. Immediately stating your proposed solution may lead to resistance without first establishing the rationale.

When Organizing a Persuasive Message to a Resistant or Hostile