Question 1

Generally Organizations are served by a single and unique information system.

Accepted Answer

Organizations typically use multiple information systems to handle different functions such as finance, human resources, and customer relationship management, rather than relying on a single system.

Question 2

Contemporary information systems are interfacing with customers and suppliers using electronic commerce technology, CRM, and SCM over the internet.

Accepted Answer

Contemporary information systems utilize electronic commerce, Customer Relationship Management (CRM), and Supply Chain Management (SCM) technologies to interact with customers and suppliers over the internet, enhancing efficiency and communication.

Question 3

Front office information systems are ones that support business functions that reach out to customers (or constituents).

Accepted Answer

Front office information systems are designed to manage and facilitate interactions with customers, such as sales, marketing, and customer service functions.

Question 4

Back office information systems are ones that support business functions that reach out to customers (or constituents).

Accepted Answer

Back office information systems support internal business functions and do not directly interact with customers.

Question 5

Information systems architecture is a unifying framework into which various stakeholders with different perspectives can organize and view fundamental building blocks of information systems.

Accepted Answer

Information systems architecture provides a structured framework that allows stakeholders to view and organize the essential components of information systems, accommodating different perspectives and needs.

Question 6

The goals of an information system include improvement of business knowledge, business processes business communications services and people collaboration.

Accepted Answer

The goals of an information system are to enhance business knowledge, streamline processes, improve communication, and facilitate collaboration among people.

Question 7

The average system owner is extremely interested in raw data.

Accepted Answer

Most system owners are more interested in insights and actionable information derived from raw data rather than the raw data itself.

Question 8

In an information system business knowledge is stored using database technologies.

Accepted Answer

Databases are commonly used in information systems to store, organize, and manage business knowledge and data efficiently.

Question 9

Business knowledge may initially take the form of a simple list of business entities and business rules.

Accepted Answer

Business knowledge often starts with basic elements like lists of entities and rules, which can then be expanded into more complex systems and processes.

Question 10

A data requirement is a representation of the users' data in terms of entities, attributes, relationships, and rules.

Accepted Answer

A data requirement involves defining the necessary data elements and their relationships to meet user needs, typically represented through entities, attributes, relationships, and rules.

Question 11

As information workers, system users capture, store, process and edit data an a daily basis.

Accepted Answer

Information workers typically handle data as part of their daily tasks, involving activities such as capturing, storing, processing, and editing data.

Question 12

A system designer would tend to view knowledge in terms of data structures, database schemas, indexes, etc.

Accepted Answer

A system designer focuses on organizing and structuring data efficiently, which involves using data structures, database schemas, and indexes to manage and retrieve data effectively.

Question 13

Processes represent the data acquired from an information system.

Accepted Answer

Processes refer to the actions or operations performed on data within an information system, not the data itself.

Question 14

Functions cannot be further decomposed.

Accepted Answer

Functions can often be decomposed into smaller, more specific functions to improve modularity and readability.

Question 15

All stakeholders of an information system share the same perspective of the system.

Accepted Answer

Different stakeholders often have varying perspectives based on their roles, interests, and interactions with the system.

Question 16

Different stakeholders have different views or perspectives of an information system because they have different needs, roles, requirements, and tasks.

Accepted Answer

Different stakeholders interact with an information system in various ways based on their specific roles and responsibilities, leading to diverse perspectives and requirements.

Question 17

A business function has a definite starting or stopping time.

Accepted Answer

A business function is an ongoing activity that supports the operations of a business and does not have a definite starting or stopping time.

Question 18

Cross functional information system supports relevant business processes from several business functions without regard to traditional organizational boundaries such as divisions, departments, centers and offices.

Accepted Answer

Cross-functional information systems integrate processes across different business functions, facilitating collaboration and information sharing beyond traditional organizational boundaries.

Question 19

System owners frequently identify services and level of services that they seek to provide customers, suppliers and employees.

Accepted Answer

System owners often define the services and service levels they aim to deliver to ensure alignment with business objectives and customer expectations.

Question 20

Process requirements are a user's expectations of the processing requirements for a business process and its information systems.

Accepted Answer

Process requirements define what a user expects from a business process and its supporting information systems, including how tasks should be performed and what outcomes are desired.

Quiz 2: Information System Building Blocks