Quality control involves all of the following except:
A) identifying internal and external customers.
B) establishing units of measurement.
C) establishing standards of performance.
D) interpreting the difference between actual performance and the standard.

Question

Quizplus · Accepted Answer

Quality control primarily focuses on measuring and assessing the actual performance against predefined standards, identifying areas for improvement, and ensuring that the output meets the desired quality levels. Identifying internal and external customers is more related to understanding customer needs and requirements, which is a part of quality management but not specifically a function of quality control. Establishing units of measurement, setting performance standards, and interpreting performance differences are all integral parts of the quality control process.

Quality Control Involves All of the Following Except