Crosby's Basic Elements of Improvement includes all of the following except:
A) determination.
B) education.
C) implementation.
D) inspection.

Question

Quizplus · Accepted Answer

Crosby's Basic Elements of Improvement focus on proactive measures such as determination, education, and implementation to prevent defects and improve quality, rather than inspection, which is reactive and aimed at detecting defects after they have occurred.

Crosby's Basic Elements of Improvement Includes All of the Following