
The goal of open-book management is to get every employee thinking and acting like a business owner.
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Q28: Decentralized control relies oncultural values, traditions, shared
Q29: Closed-book management helps employees appreciate why efficiency
Q30: A balance sheet budget is a budget
Q31: The income statement shows revenues coming into
Q32: ISO 9000 standards represent an international consensus
Q34: The Six Sigma approach is a comprehensive
Q35: Open-book management ties employee rewards to the
Q36: Bottom-up budgeting is a process in which
Q37: An activity ratio that measures how many
Q38: Return on assets is an activity ratio
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