Focusing on how well resources and human capital are being managed for the company's future refers to which component of the balanced scorecard?
A) Customer service
B) Potential for learning and growth
C) Financial performance
D) Internal business processes
E) External business processes

Question

Quizplus · Accepted Answer

The component of the balanced scorecard that focuses on how well resources and human capital are being managed for the company's future is the potential for learning and growth. This component measures the company's ability to innovate, improve processes, and develop its workforce to ensure long-term success.

Focusing on How Well Resources and Human Capital Are Being