It is usually necessary to establish rapport prior to engaging in customer needs analysis.

Name: It is usually necessary to establish rapport prior to engaging in customer needs analysis.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Establishing rapport with the customer helps to build trust, establish a comfortable communication environment, and promotes open dialogue. This can be helpful in gathering accurate information about the customer's needs and preferences, as well as in building a long-term relationship with the customer.

It Is Usually Necessary to Establish Rapport Prior to Engaging