Establishing rapport with the buyers is most directly related to:
A) the sales person's closing technique.
B) the salesperson's introductory comments to the buyer.
C) the salesperson's follow-up servicing.
D) the salesperson's attention to detail.
E) the salesperson's ability to address important buyer concerns.

Question

Quizplus · Accepted Answer

Establishing rapport with buyers starts with the salesperson's introductory comments. This sets the tone for the rest of the interaction and can make the buyer feel more comfortable with the salesperson.

Establishing Rapport with the Buyers Is Most Directly Related To