Which of the following is not necessarily a good means for reducing relationship anxiety early in the sales call:
A) not smoking in front of the buyer.
B) demonstrating confidence.
C) talking about sports.
D) revealing the purpose of the sales call and its benefits.
E) none of the above.

Question

Quizplus · Accepted Answer

While talking about sports may create a common ground and build rapport with the buyer, it may not necessarily address the buyer's anxieties or concerns about the sales call. It is important to focus on addressing the buyer's needs and concerns early in the sales call to establish a trusting relationship. A, B, and D are all good means for reducing relationship anxiety as they show respect, competence, and value for the buyer's time and needs.

Which of the Following Is Not Necessarily a Good Means