Question 1

A(n) ______________________________ is often used to support programmed decisions made in response to structured problems.

Accepted Answer

The answer of A(n) ______________________________ is often used to support...

Question 2

____________________ refers to technologies that are used to gather and report information that supports intelligent business decision making.

Accepted Answer

The answer of ____________________ refers to technologies that are used...

Question 3

A(n) ______________________________ system integrates all data processing in a corporation into one unified system that draws from a common set of databases.

Accepted Answer

The answer of A(n) ______________________________ system integrates all data processing...

Question 4

A(n) _________________________ is an information system used to support problem-specific decision making.

Accepted Answer

The answer of A(n) _________________________ is an information system used...

Question 5

____________________ analysis is the process of making hypothetical changes to problem data and observing the impact on the results.

Accepted Answer

The answer of ____________________ analysis is the process of making...

Question 6

With ____________________, a DSS attempts to mimic an event that could happen in the future.

Accepted Answer

The answer of With ____________________, a DSS attempts to mimic...

Question 7

Systems that use artificial intelligence techniques are called ____________________ systems and are used to support specialized tasks for businesses, organizations, and individuals.

Accepted Answer

The answer of Systems that use artificial intelligence techniques are...

Question 8

A(n) ______________________________, also called a computerized collaborative work system, consists of the hardware, software, people, databases, and procedures needed to provide effective support in group decision-making settings.

Accepted Answer

The answer of A(n) ______________________________, also called a computerized collaborative...

Question 9

GDSS software, often called ____________________, helps with joint workgroup scheduling, communication, and management.

Accepted Answer

The answer of GDSS software, often called ____________________, helps with...

Question 10

A(n) ____________________ system contains multiple types of information systems accessed through one central interface.

Accepted Answer

The answer of A(n) ____________________ system contains multiple types of...

Question 11

The interface used to access hybrid systems is often referred to as a corporate ____________________ that gives easy access to commonly used information and tools.

Accepted Answer

The answer of The interface used to access hybrid systems...

Question 12

Identify the letter of the choice that best matches the phrase or definition.
-Decision that deals with unusual or exceptional situations; difficult to represent as a rule, procedure, or quantitative method
A) business intelligence 
B) decision making
C) enterprise resource planning system
D) geographic information system
E) goal-seeking analysis
F) group decision support system
G) knowledge management system
H) management information system
I) nonprogrammed decision
J) optimization model
K) problem solving
L) what-if analysis

Accepted Answer

A nonprogrammed decision is one that deals with unusual or exceptional situations and is difficult to represent as a rule, procedure, or quantitative method.

Question 13

Identify the letter of the choice that best matches the phrase or definition.
-An information system capable of storing, manipulating, and displaying geographic information and maps
A) business intelligence 
B) decision making
C) enterprise resource planning system
D) geographic information system
E) goal-seeking analysis
F) group decision support system
G) knowledge management system
H) management information system
I) nonprogrammed decision
J) optimization model
K) problem solving
L) what-if analysis

Accepted Answer

A geographic information system (GIS) is specifically designed to store, manipulate, and display geographic information and maps.

Question 14

Identify the letter of the choice that best matches the phrase or definition.
-Technologies that are used to gather and report information that supports intelligent business decision making
A) business intelligence 
B) decision making
C) enterprise resource planning system
D) geographic information system
E) goal-seeking analysis
F) group decision support system
G) knowledge management system
H) management information system
I) nonprogrammed decision
J) optimization model
K) problem solving
L) what-if analysis

Accepted Answer

Business intelligence technologies are specifically designed to gather, process, and report data to support intelligent business decision-making.

Question 15

Identify the letter of the choice that best matches the phrase or definition.
-System that assists an organization in capturing, storing, and distributing knowledge for use and reuse by the organization
A) business intelligence 
B) decision making
C) enterprise resource planning system
D) geographic information system
E) goal-seeking analysis
F) group decision support system
G) knowledge management system
H) management information system
I) nonprogrammed decision
J) optimization model
K) problem solving
L) what-if analysis

Accepted Answer

A knowledge management system is designed to capture, store, and distribute knowledge within an organization for use and reuse.

Question 16

Identify the letter of the choice that best matches the phrase or definition.
-An information system that helps individuals and organizations achieve their goals by providing reports and information to make better decisions
A) business intelligence 
B) decision making
C) enterprise resource planning system
D) geographic information system
E) goal-seeking analysis
F) group decision support system
G) knowledge management system
H) management information system
I) nonprogrammed decision
J) optimization model
K) problem solving
L) what-if analysis

Accepted Answer

A Management Information System (MIS) is designed to provide reports and information to help individuals and organizations make better decisions and achieve their goals.

Question 17

Identify the letter of the choice that best matches the phrase or definition.
-A process that takes place in three stages: intelligence, design, and choice
A) business intelligence 
B) decision making
C) enterprise resource planning system
D) geographic information system
E) goal-seeking analysis
F) group decision support system
G) knowledge management system
H) management information system
I) nonprogrammed decision
J) optimization model
K) problem solving
L) what-if analysis

Accepted Answer

Decision making is a process that involves three stages: intelligence (identifying and understanding the problem), design (developing possible solutions), and choice (selecting a course of action).

Question 18

Identify the letter of the choice that best matches the phrase or definition.
-The process of making hypothetical changes to problem data and observing the impact on the results
A) business intelligence 
B) decision making
C) enterprise resource planning system
D) geographic information system
E) goal-seeking analysis
F) group decision support system
G) knowledge management system
H) management information system
I) nonprogrammed decision
J) optimization model
K) problem solving
L) what-if analysis

Accepted Answer

What-if analysis involves changing the values in cells to see how those changes will affect the outcome of formulas on the worksheet, allowing users to explore different scenarios and their potential impacts.

Question 19

Identify the letter of the choice that best matches the phrase or definition.
-A process that includes five stages: intelligence, design, choice, implementation, and monitoring
A) business intelligence 
B) decision making
C) enterprise resource planning system
D) geographic information system
E) goal-seeking analysis
F) group decision support system
G) knowledge management system
H) management information system
I) nonprogrammed decision
J) optimization model
K) problem solving
L) what-if analysis

Accepted Answer

The process described is the problem-solving process, which includes the stages of intelligence, design, choice, implementation, and monitoring.

Question 20

Identify the letter of the choice that best matches the phrase or definition.
-An information system that integrates all data processing in a corporation into one unified system that draws from a common database system
A) business intelligence 
B) decision making
C) enterprise resource planning system
D) geographic information system
E) goal-seeking analysis
F) group decision support system
G) knowledge management system
H) management information system
I) nonprogrammed decision
J) optimization model
K) problem solving
L) what-if analysis

Accepted Answer

An enterprise resource planning (ERP) system integrates all data processing in a corporation into one unified system that draws from a common database.

Quiz 9: Information, Decision Support, and Special-Purpose Systems

A(n) ______________________________ is often used to support programmed decisions made in response to structured problems.

____________________ refers to technologies that are used to gather and report information that supports intelligent business decision making.

A(n) ______________________________ system integrates all data processing in a corporation into one unified system that draws from a common set of databases.

A(n) _________________________ is an information system used to support problem-specific decision making.

____________________ analysis is the process of making hypothetical changes to problem data and observing the impact on the results.

With ____________________, a DSS attempts to mimic an event that could happen in the future.

Systems that use artificial intelligence techniques are called ____________________ systems and are used to support specialized tasks for businesses, organizations, and individuals.

A(n) ______________________________, also called a computerized collaborative work system, consists of the hardware, software, people, databases, and procedures needed to provide effective support in group decision-making settings.

GDSS software, often called ____________________, helps with joint workgroup scheduling, communication, and management.

A(n) ____________________ system contains multiple types of information systems accessed through one central interface.

The interface used to access hybrid systems is often referred to as a corporate ____________________ that gives easy access to commonly used information and tools.

Identify the letter of the choice that best matches the phrase or definition. -Decision that deals with unusual or exceptional situations; difficult to represent as a rule, procedure, or quantitative method

Identify the letter of the choice that best matches the phrase or definition. -An information system capable of storing, manipulating, and displaying geographic information and maps

Identify the letter of the choice that best matches the phrase or definition. -Technologies that are used to gather and report information that supports intelligent business decision making

Identify the letter of the choice that best matches the phrase or definition. -System that assists an organization in capturing, storing, and distributing knowledge for use and reuse by the organization

Identify the letter of the choice that best matches the phrase or definition. -An information system that helps individuals and organizations achieve their goals by providing reports and information to make better decisions

Identify the letter of the choice that best matches the phrase or definition. -A process that takes place in three stages: intelligence, design, and choice

Identify the letter of the choice that best matches the phrase or definition. -The process of making hypothetical changes to problem data and observing the impact on the results

Identify the letter of the choice that best matches the phrase or definition. -A process that includes five stages: intelligence, design, choice, implementation, and monitoring

Identify the letter of the choice that best matches the phrase or definition. -An information system that integrates all data processing in a corporation into one unified system that draws from a common database system