Nathan is the plant manager for Arwen Manufacturing. Though he does not work hands-on on the manufacturing process, he needs to know the ins and outs of the processes, so that he can guide his employees effectively and step in to help if necessary. According to Katz, this involves developing Nathan's ________ skills.
A) technical
B) moral
C) conceptual
D) human
E) interpersonal

Question

Quizplus · Accepted Answer

Technical skills involve understanding and proficiency in a specific kind of activity, particularly one involving methods, processes, procedures, or techniques. As a plant manager, Nathan needs to understand the manufacturing processes to guide his employees effectively.

Nathan Is the Plant Manager for Arwen Manufacturing