Question 1

Abraham Maslow was a major contributor to the human relations movement in management.

Accepted Answer

Abraham Maslow is considered one of the founders of the humanistic and human relations movements in management. His theory of hierarchy of needs and emphasis on employee motivation and satisfaction have had a significant impact on management practices.

Question 2

Motion study consists of reducing each job to the most basic movements possible and eliminating unnecessary motions.

Accepted Answer

This statement accurately describes the concept of motion study. It is a technique used in industrial engineering to improve efficiency and productivity by analyzing and optimizing the movements involved in performing a job.

Question 3

Frederick W. Taylor is commonly called the "father of scientific management."

Accepted Answer

Frederick W. Taylor is widely recognized as the founder of the principles of scientific management based on his work in optimizing industrial production processes in the late 19th and early 20th century.

Question 4

The behavioral science approach suggests that managers can best improve their organizations by using the scientific method and mathematical techniques to solve operational problems.

Accepted Answer

The behavioral science approach emphasizes the importance of understanding and improving the behavior of individuals and groups in organizations, including factors such as motivation, communication, and leadership. While scientific methods and data analysis may be useful tools for addressing some operational problems, they are not the primary focus of this approach.

Question 5

Henri Fayol is regarded as the pioneer of administrative theory.

Accepted Answer

Henri Fayol is widely recognized as the father of modern management theory and is renowned for developing his 14 principles of management, as well as his five functions of management.

Question 6

The use of three sources of information: classical, behavioral, and management science approaches, to analyze the management system is referred to as triangular management.

Accepted Answer

Triangular management is a real concept where classical, behavioral, and management science approaches are used to analyze the management system.

Question 7

The management science approach emphasizes "if--then" relationships: "If" this situational variable exists, "then" a manager probably would take this action.

Accepted Answer

The answer of The management science approach emphasizes "if--then" relationships:...

Question 8

The contingency approach is based on the premise that there is one best way to solve a management problem in all organizations.

Accepted Answer

The contingency approach recognizes that there is no one best way to solve a management problem that would work for all organizations. The approach suggests that the solution to a problem would depend on the specific situation, context, and environment in which it occurs.

Question 9

The primary investigative tool in F.W. Taylor's research was motion study.

Accepted Answer

The answer of The primary investigative tool in F.W. Taylor's...

Question 10

Henri Fayol was a major contributor to the field of classical management theory.

Accepted Answer

Henri Fayol was a major contributor to the field of classical management theory. He is known for his fourteen principles of management and his five functions of management.

Question 11

Taylor pioneered a system in which workers could earn a bonus in addition to the piece rate if they exceeded their daily production quota.

Accepted Answer

The answer of Taylor pioneered a system in which workers...

Question 12

The behavioral approach to management emphasizes increasing production through an understanding of people.

Accepted Answer

The behavioral approach to management focuses on understanding and motivating employees to increase production and achieve organizational goals.

Question 13

A drawback of the classical approach is that it does not adequately emphasize human variables.

Accepted Answer

The classical approach focuses more on the formal structure of an organization and less on the human aspect of it. It disregards the importance of individual behavior, motivation, and social dynamics within a workplace.

Question 14

One conclusion of the Hawthorne studies was that social groups in organizations could effectively exert pressure to influence individuals to disregard monetary incentives.

Accepted Answer

The Hawthorne studies found that social factors, such as peer pressure and feeling valued by the organization, could greatly influence employee behavior and productivity, even more so than monetary incentives.

Question 15

According to Fayol, employee retention should not be given high priority as recruitment and selection costs are lower than the cost of hiring new workers.

Accepted Answer

Fayol actually believed that employee retention was important and that the cost of losing valuable employees, such as the loss of institutional knowledge and the need to hire and train new workers, outweighed the costs of retaining current employees.

Question 16

A closed system is not influenced by, and does not interact with, its environment.

Accepted Answer

This is the definition of a closed system. A closed system does not exchange matter or energy with its surroundings.

Question 17

The Hawthorne studies concluded that lighting and temperature changes within organizations could significantly influence production.

Accepted Answer

The answer of The Hawthorne studies concluded that lighting and...

Question 18

Fayol defined centralization as raising the importance of the subordinate role.

Accepted Answer

Fayol defined centralization as the concentration of decision-making power at the top level of an organization, with little delegation of authority to lower-level employees. This means that the importance of subordinates' roles is reduced in a centralized system.

Question 19

The use of mathematical models to investigate the decision situation is typical in management science applications.

Accepted Answer

Mathematical models are frequently used in management science to analyze decision situations.

Question 20

Henri Fayol was more aware of the human side of production. According to him, the interests of one person should take priority over the interests of the organization as a whole.

Accepted Answer

This statement is actually false. Henri Fayol believed that the interests of the organization as a whole should take priority over the interests of any individual person. He believed that a successful organization required a balance between the needs of the organization and the needs of its employees.

Quiz 2: Managing: History and Current Thinking