Question 1

Jacob, an upper-level manager, recently saw a project fail because he did not establish objectives for all important organizational areas during the initial stages. Jacob made a mistake during the ________ stage of the management process.
A) organizing
B) influencing
C) controlling
D) monitoring
E) planning

Accepted Answer

Jacob's mistake of not establishing objectives for all important organizational areas during the initial stages indicates a failure in the planning stage of the management process.

Question 2

Roland, a firm believer in management policies, always manages his team by the book. His team members agree that he is more of a manager than a leader. This indicates that Roland should work on ________ his team.
A) organizing
B) influencing
C) controlling
D) monitoring
E) planning

Accepted Answer

Roland's team members see him more as a manager than a leader, indicating that he may need to focus on influencing his team. This means he should work on developing his communication skills, building relationships with his team, and inspiring and motivating them to achieve their goals. While organizing, controlling, monitoring, and planning are all important aspects of management, they do not necessarily address the issue that Roland's team members perceive him as lacking in leadership.

Question 3

________ can be defined as guiding the activities of organization members in appropriate directions.
A) Organizing
B) Influencing
C) Controlling
D) Monitoring
E) Planning

Accepted Answer

Influencing involves using communication, motivation, and leadership skills to guide and direct organizational members towards achieving the goals and objectives of the organization.

Question 4

Gathering information that measures recent performance within the organization is part of the ________ management function.
A) motivating
B) controlling
C) influencing
D) organizing
E) planning

Accepted Answer

Gathering information to measure recent performance is done in order to control and adjust future performance. Therefore, it falls under the controlling management function.

Question 5

________ managers are those who lead manufacturing operations that produce the clothes we wear, the food we eat, and the automobiles we drive.
A) Personnel
B) Plant
C) Sales
D) Accounting
E) Human Resources

Accepted Answer

Plant managers are responsible for overseeing production processes and managing the operations of manufacturing facilities. They ensure that production runs smoothly and efficiently, and that products are manufactured to meet quality, cost, and delivery requirements. The other answer choices, such as personnel, sales, accounting, and human resources, are not directly involved in managing manufacturing operations.

Question 6

Sara is a manager in a food processing company. Her primary function is to see that organizational goals are achieved. Which of the following must she discourage in order to promote this?
A) Ben spends a lot of time on Facebook, but gets his work done on time.
B) Ted organizes an interdepartmental soccer game every month.
C) Ashley's consumer relations activities for the company sometimes delay her work.
D) During lull periods at work, Sally works on her Master's thesis.
E) Clare is the top performer in the department, but has no interest in the industry.

Accepted Answer

The answer of Sara is a manager in a food...

Question 7

________ involves choosing tasks that must be performed to attain organizational goals, outlining how the tasks must be performed, and indicating when they should be performed.
A) Organizing
B) Influencing
C) Controlling
D) Monitoring
E) Planning

Accepted Answer

Planning is the process of setting goals and determining the most effective way to achieve them. This involves selecting tasks that need to be carried out, identifying the methods or procedures that will be used to accomplish them, and establishing a timeframe for completion. Planning is a critical function of management, as it helps to ensure that all employees are working towards the same objectives and reduces the risk of disorganization and confusion within the organization.

Question 8

Neil is the plant manager at Serieux Manufacturing. He has just been given the production targets for the month and has determined the activities necessary to achieve these. He now has to decide who will perform the various activities best so that the output will be maximized, and he must assign the activities to those workers. Neil is performing the ________ function of management.
A) organizing
B) influencing
C) controlling
D) monitoring
E) planning

Accepted Answer

Neil is performing the function of organizing by assigning activities to workers in order to achieve the production targets for the month.

Question 9

________ is the management function through which managers compare present performance to pre-established performance standards.
A) Organizing
B) Influencing
C) Controlling
D) Monitoring
E) Planning

Accepted Answer

Controlling is the management function where managers compare present performance to pre-established performance standards. This function includes the setting of performance standards, establishing monitoring and measuring systems, comparing actual performance against standards, and taking corrective action when necessary.

Question 10

Gayle has not established appropriate performance standards for her team. This is a fault in the ________ function of management.
A) organizing
B) influencing
C) controlling
D) monitoring
E) planning

Accepted Answer

Establishing appropriate performance standards is a key aspect of the controlling function of management, which involves setting benchmarks for performance and ensuring that organizational activities are proceeding according to plan.

Question 11

________ includes determining tasks and groupings of work. It should not be rigid, but adaptable and flexible to meet challenges as circumstances change.
A) Organizing
B) Influencing
C) Controlling
D) Monitoring
E) Planning

Accepted Answer

Organizing involves designing an efficient structure for tasks and work groups. It should be adaptable and flexible to suit the changing circumstances of an organization. The other options are not directly related to determining tasks and groupings of work.

Question 12

Which of the following is an error managers make during the planning stage of management?
A) not establishing departments appropriately
B) not emphasizing coordination of organization members
C) not exploring enough viable alternatives for reaching objectives
D) not monitoring progress in carrying out plans
E) not taking the time to communicate properly with organization members

Accepted Answer

Not exploring enough viable alternatives for reaching objectives can lead to inadequate or flawed plans. It is important for managers to consider multiple options and select the best course of action. The other options listed may also be errors, but not specifically related to the planning stage of management.

Question 13

Motivating employees to perform better so that they can achieve the organization's goals is known as ________.
A) organizing
B) influencing
C) controlling
D) monitoring
E) planning

Accepted Answer

Motivating employees to perform better falls under the category of influencing, which involves using various methods and tactics to encourage employees to work towards achieving the organization's goals. Organizing refers to the process of arranging resources and tasks to achieve those goals, controlling involves monitoring and adjusting performance to ensure progress towards goals, monitoring refers to keeping track of progress and results, and planning involves setting goals and developing strategies to achieve them.

Question 14

When devising goals for his team to achieve, which of the following points should Kevin consider most important?
A) his career goals
B) individual abilities
C) internal politics
D) organizational goals
E) employee goals

Accepted Answer

When devising goals for his team to achieve, Kevin should consider the organizational goals as the most important point. This allows his team to align their efforts with the larger objectives of the company and work towards achieving them. While his own career goals and the abilities of individual employees are important, they should be secondary to the overall goals of the organization. Internal politics should not be a factor in setting goals for the team.

Question 15

Which of the following statements is true for the management function?
A) It refers to the activities that make up the management process.
B) It is a one-time function in an organization.
C) It is a series of continuing and unrelated activities.
D) It involves and concentrates on reaching individual goals.
E) It does not consider the people aspect of organizations.

Accepted Answer

The management function refers to the activities that make up the management process, such as planning, organizing, leading, and controlling. It is an ongoing and integrated process, not a one-time event, and it involves reaching organizational goals, not just individual goals. People are a crucial aspect of organizations and are considered in the management function.

Question 16

Management strives to encourage individual activity that will ________.
A) promote the individual's growth
B) always produce outstanding results
C) utilize the maximum amount of resources
D) lead to reaching organizational goals
E) always generate the highest revenue

Accepted Answer

Management's primary goal is to lead the organization towards achieving its objectives. Individual activity that is aligned with the organization's goals is desirable as it contributes to the overall success of the organization. Choices A and B may not necessarily result in achieving organizational goals. Utilizing the maximum amount of resources, as in Choice C, may not be feasible or efficient in all situations. Generating the highest revenue, as in Choice E, may not be the topmost priority for all organizations.

Question 17

Seth, a manager in a growing organization, believes that creating departments leads to the formation of barriers in an organization. Not establishing departments appropriately can be a huge management mistake in the ________.
A) organizing process
B) influencing process
C) controlling process
D) monitoring process
E) planning process

Accepted Answer

The organizing process involves creating a structure and dividing tasks into departments or units. If this is not done appropriately, it can lead to barriers and inefficiencies in the organization. Therefore, the best choice is A. The influencing, controlling, monitoring, and planning processes are not directly related to the formation of departments.

Question 18

Which of the following is an error managers make during the organizing stage of management?
A) not exploring enough viable alternatives for reaching objectives
B) not establishing appropriate performance standards
C) establishing improper communication networks
D) not monitoring progress in carrying out plans
E) establishing inappropriate spans of management

Accepted Answer

The answer of Which of the following is an error...

Question 19

Which of the following situations best demonstrates an error made during the organizing stage of management?
A) LMN Tree has embarked on a new long-term project. Though the project is progressing, employees feel that there were many better ways to achieve the desired result.
B) Vista International took on a project at short notice and wasn't able to go into details of the strategy. As a result, some departments have clear objectives, while others do not.
C) The project team at Walton's is dissatisfied with the functioning of the department, but has no communication system through which they can convey their concerns to the management.
D) Though DLB's projects are usually very similar, employees have no way of comparing performance as there are no set standards.
E) Two teams at Crimson Blue had been working separately on a project for three weeks before they discovered that there was a lot of duplicated effort.

Accepted Answer

The answer of Which of the following situations best demonstrates...

Question 20

Becky's department has seen a number of layoffs in the last two months, and employee morale is very low. This is affecting the work atmosphere and productivity is declining. In this situation, the department manager's primary task will be to ________.
A) organize
B) influence
C) control
D) monitor
E) plan

Accepted Answer

In this situation, the department manager's primary task will be to influence the employees to improve their morale and work environment. The manager can do this by showing empathy, being transparent about the company's situation, recognizing and rewarding good work, and providing support and resources for employees to improve their skillset. Organizing, controlling, monitoring, and planning may be important tasks, but they will not be as effective without addressing the root issue of low morale.

Quiz 1: Principles of Modern Management: Concepts and Skills

Jacob, an upper-level manager, recently saw a project fail because he did not establish objectives for all important organizational areas during the initial stages. Jacob made a mistake during the ________ stage of the management process.

Roland, a firm believer in management policies, always manages his team by the book. His team members agree that he is more of a manager than a leader. This indicates that Roland should work on ________ his team.

________ can be defined as guiding the activities of organization members in appropriate directions.

Gathering information that measures recent performance within the organization is part of the ________ management function.

________ managers are those who lead manufacturing operations that produce the clothes we wear, the food we eat, and the automobiles we drive.

Sara is a manager in a food processing company. Her primary function is to see that organizational goals are achieved. Which of the following must she discourage in order to promote this?

________ involves choosing tasks that must be performed to attain organizational goals, outlining how the tasks must be performed, and indicating when they should be performed.

________ is the management function through which managers compare present performance to pre-established performance standards.

Gayle has not established appropriate performance standards for her team. This is a fault in the ________ function of management.

________ includes determining tasks and groupings of work. It should not be rigid, but adaptable and flexible to meet challenges as circumstances change.

Which of the following is an error managers make during the planning stage of management?

Motivating employees to perform better so that they can achieve the organization's goals is known as ________.

When devising goals for his team to achieve, which of the following points should Kevin consider most important?

Which of the following statements is true for the management function?

Management strives to encourage individual activity that will ________.

Seth, a manager in a growing organization, believes that creating departments leads to the formation of barriers in an organization. Not establishing departments appropriately can be a huge management mistake in the ________.

Which of the following is an error managers make during the organizing stage of management?

Which of the following situations best demonstrates an error made during the organizing stage of management?

Becky's department has seen a number of layoffs in the last two months, and employee morale is very low. This is affecting the work atmosphere and productivity is declining. In this situation, the department manager's primary task will be to ________.