Question 1

A meeting ____________________, which is distributed in advance of a meeting, lists date and place of the meeting, start time and end time, topics to be discussed, time allocated to each topic, and any premeeting preparation expected of participants.

Accepted Answer

The answer of A meeting ____________________, which is distributed in...

Question 2

Being polished and professional can benefit a job candidate during the hiring process.

Accepted Answer

Being polished and professional can give a positive impression to the hiring managers and help the job candidate stand out among the competition. It can convey a sense of competence, reliability, and ability to represent the company well. Additionally, it can create a positive work environment and foster better communication and collaboration among teammates.

Question 3

In the workplace it is important to respect coworkers' space by minimizing speakerphone use and avoiding the use of heavy perfumes or colognes.

Accepted Answer

Yes, it is important to respect coworkers' space by minimizing speakerphone use and avoiding the use of heavy perfumes or colognes as it can disrupt their work environment and cause discomfort or irritation.

Question 4

In the workplace you are more likely to be taken seriously and more likely to be promoted if you look and sound professional.

Accepted Answer

It is true that in the workplace, appearing professional in terms of your attire, grooming, and communication can help you make a positive impression on your colleagues and superiors. This, in turn, can lead to increased credibility, respect, and opportunities for career advancement.

Question 5

Teams may reach a decision by ____________________, which requires that discussion continues until all members have aired their opinions and, ultimately, agree.

Accepted Answer

The answer of Teams may reach a decision by ____________________,...

Question 6

Many organizations are creating ____________________ teams, which are groups of people who use technology to work interdependently with a shared purpose across space, time, and organizational boundaries.

Accepted Answer

The answer of Many organizations are creating ____________________ teams, which...

Question 7

A _____________ team is a group of people who, aided by information technology, must accomplish shared tasks largely without face-to-face contact across geographic boundaries, sometimes on different continents and across time zones.

Accepted Answer

The answer of A _____________ team is a group of...

Question 8

Because e-mail is an informal communication tool, it's not necessary to check your messages for correct spelling, grammar, and punctuation.

Accepted Answer

Despite being informal, it's still important to write professionally and use correct spelling, grammar, and punctuation in your e-mails. This helps to effectively convey your message and avoid misunderstandings.

Question 9

____________________ consist of three or more individuals who gather to pool information, solicit feedback, clarify policy, seek consensus, and solve problems.

Accepted Answer

The answer of ____________________ consist of three or more individuals...

Question 10

Eye contact has the same in meaning in all cultures.

Accepted Answer

Eye contact has different meanings and norms across cultures. In some cultures, direct eye contact is a sign of respect while in others it is seen as a sign of aggression or disrespect. Therefore, its meaning varies.

Question 11

To stand out in the workplace, create an outgoing voice mail message that has music playing in the background or that includes a funny joke.

Accepted Answer

It is not professional to have music or jokes in a work-related voicemail message. It is best to have a clear and concise message that provides important information such as your name, position, and a request to leave a message.

Question 12

Eye contact, facial expressions, body movements, space, time, distance, and appearance are all examples of nonverbal communication.

Accepted Answer

These are all examples of nonverbal communication. Nonverbal communication refers to the messages and information conveyed through means other than words, such as body language, facial expressions, tone of voice, and physical appearance.

Question 13

____________________ skills include competencies such as listening proficiency, nonverbal behavior, and etiquette expertise.

Accepted Answer

The answer of ____________________ skills include competencies such as listening...

Question 14

During the ____________________ stage of team development, members define their roles and responsibilities, decide how to reach their goals, and iron out the rules governing how they interact. Unfortunately, this stage often produces conflict.

Accepted Answer

The answer of During the ____________________ stage of team development,...

Question 15

Typical ________________ rules for a team meeting are communicating openly, being supportive, listening carefully, participating fully, confronting conflict frankly, and following the agenda.

Accepted Answer

The answer of Typical ________________ rules for a team meeting...

Question 16

Suzanne arrives 15 minutes late for the marketing department's monthly meeting. The nonverbal message Suzanne is sending is negative.

Accepted Answer

Being late can be perceived as disrespectful or uninterested in the meeting, which can send a negative nonverbal message to others.

Question 17

Avoid taking notes during a presentation or lecture because doing so can cause you to miss something.

Accepted Answer

Taking notes during a presentation or lecture can actually help you remember important points and keep you engaged in the topic. However, it is important to strike a balance and not spend too much time transcribing everything word for word, which can cause you to miss important nonverbal cues and context.

Question 18

____________________ describes faulty decision-making processes by team members who are overly eager to agree with one another.

Accepted Answer

The answer of ____________________ describes faulty decision-making processes by team...

Question 19

Listening in a college classroom is more challenging than listening on the job.

Accepted Answer

The difficulty of listening can vary greatly depending on the context, the speaker, the listener's interest in the topic, and the environment, both in educational settings and on the job. There is no universal rule that makes listening in a college classroom inherently more challenging than listening in a professional setting.

Question 20

____________________ skills, such as the ability to use Microsoft Word or to prepare an income statement, refer to the technical skills in your field.

Accepted Answer

The answer of ____________________ skills, such as the ability to...

Quiz 2: Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills