Question 1

Most Americans will state that they are always rushed for time even though many people have opportunities for leisure. This perception is referred to as ________.
A) time poverty
B) the leisure paradox
C) psychological time
D) circular time

Accepted Answer

Time poverty refers to the perception that one is always rushed for time despite the availability of leisure opportunities.

Question 2

________ includes a buyer, a seller, and a product or service and other factors.
A) Seller consumption
B) Buyer consumption
C) Consumption situation
D) None of the above

Accepted Answer

The consumption situation refers to the context in which a buyer, seller, and product or service come together for a transaction. Other factors that may impact the consumption situation include time, place, social setting, and the buyer's mood or purpose for purchasing. Therefore, option C is the correct choice. Option A and B talks about seller and buyer consumption which is not appropriate. Option D suggests that all choices are wrong which is not valid.

Question 3

The perception of time is different in different cultures. It would likely be most accepted for employees to be paid by the hour in a culture with which of the following perceptions of time?
A) River
B) Map
C) Pressure cooker
D) Mirror

Accepted Answer

C

Question 4

A buying decisions made by organizational buying is called ________.
A) modified rebuy
B) new buy
C) straight rebuy
D) all of the above

Accepted Answer

All three options (modified rebuy, new buy, and straight rebuy) are types of buying decisions made by organizational buying.

Question 5

The day reconstruction method requires a respondent to ________.
A) dispose of any unused product during a specified period of time
B) keep a record of everything he or she recycles during the month
C) try to remember what he or she did a month ago on the same day of the week
D) keep a diary of everything he or she did during the day

Accepted Answer

The day reconstruction method requires a respondent to keep a diary of everything he or she did during the day in order to reconstruct the activities and experiences of that day.

Question 6

Which dimension of psychological time includes the categorization of "time for me"?
A) Temporal orientation dimension
B) Planning orientation dimension
C) Social dimension
D) Polychromic dimension

Accepted Answer

The answer of Which dimension of psychological time includes the...

Question 7

In general, people from which of the following cultures have typically been shown to wait the most patiently while standing in a long line?
A) Asian
B) French
C) American
D) Italian

Accepted Answer

In many Asian cultures, waiting patiently is seen as a virtue and a sign of respect for others. As a result, people from Asian cultures may be more likely to wait patiently in long lines.

Question 8

A point-of-purchase stimuli is part of the purchase environment.

Accepted Answer

Point-of-purchase stimuli refers to any visual or sensory elements in the retail environment that can influence purchasing behavior, such as displays, packaging, signage, and promotional messages. It is a crucial factor in shaping consumer behavior at the point of sale.

Question 9

The psychological dimension of time or how it is experienced is an important factor in what mathematical study?
A) Polychromic activity
B) Queuing theory
C) Temporal tasking
D) Physical metrics

Accepted Answer

The psychological dimension of time refers to how people experience time, and queuing theory involves the study of how waiting in lines or queues affects people's perceptions and behaviors.

Question 10

A typical antecedent state is product disposal.

Accepted Answer

A typical antecedent state refers to a problem or issue that occurs before an action or solution is implemented. Product disposal may be a consequence or problem to solve, but it is not a typical antecedent state. Examples of antecedent states include customer complaints, supply chain issues, or production delays.

Question 11

According to the consumer behavior model presented in the text, the ________ includes the shopping experience, point-of-purchase stimuli, and sales interactions.
A) antecedent state
B) post-purchase process
C) cognitive process
D) purchase environment

Accepted Answer

The purchase environment includes the shopping experience, point-of-purchase stimuli, and sales interactions, as well as other physical and social cues that may influence the purchase decision.

Question 12

A study found that women who engage in extensive information search and comparison shopping were most likely to select which of the following metaphors to express their perspective of time?
A) Time is a pressure cooker.
B) Time is a river.
C) Time is a map.
D) Time is a feast.

Accepted Answer

Women who engage in extensive information search and comparison shopping view time as a resource that can be navigated and managed efficiently, much like how one would use a map to plan and navigate a journey. This metaphor suggests a strategic and organized approach to using time, aligning with the behaviors of thorough information search and comparison shopping.

Question 13

A typical antecedent state that a consumer might experience as he or she approaches the purchase environment is ________.
A) time pressure
B) sales interactions
C) product disposal
D) point-of-purchase stimuli

Accepted Answer

Time pressure is a common antecedent state that consumers experience as they approach the purchase environment. This can include feeling rushed, stressed, or pressed for time, which can influence their decision-making process and can make them more likely to make impulsive purchases or opt for familiar products. Sales interactions, product disposal, and point-of-purchase stimuli are all relevant factors in the purchase environment itself, rather than the antecedent state leading up to it.

Question 14

Allison Chewie felt she was always pressed for time; she was feeling ________.
A) time pressure
B) time poverty
C) psychological time
D) social time

Accepted Answer

Time poverty refers to the feeling of not having enough time to do everything we want or need to do. This best describes Allison's situation where she felt she was always pressed for time. Option A "time pressure" is similar but refers more to external factors causing the feeling of urgency, whereas time poverty is more internal. Option C "psychological time" and Option D "social time" do not accurately describe Allison's situation.

Question 15

Which of the following is an unpleasant psychological state?
A) Density
B) Arousal
C) Crowding
D) Expectancy

Accepted Answer

Crowding can lead to an unpleasant psychological state as it involves feeling trapped or overwhelmed in a space where there are too many people or objects. Density and arousal are not necessarily unpleasant states, and expectancy refers to a person's anticipation of a future event and is not a psychological state in and of itself.

Question 16

Others who are present in a consumer's physical and social environment when purchases are made are called ________.
A) co-consumers
B) by-standers
C) purchase competitors
D) challengers

Accepted Answer

Co-consumers are individuals who are present during a consumer's purchase and can influence the purchase decision by their actions, opinions, and behavior. By-standers are individuals who are present but do not have an active role in the purchase decision. Purchase competitors and challengers are not accurate terms for individuals who are present during a consumer's purchase.

Question 17

Wynona was impulsive. Her friends accused her of being calculating, but she thought of herself as simply an analytical thinker. She wanted what she wanted and tomorrow could take care of itself. Researchers would classify her as being a hedonic variety-seeker. Which of the following time metaphors would best capture Wynona's perspective of time?
A) Time is a pressure cooker.
B) Time is a map.
C) Time is a feast.
D) Time is a mirror.

Accepted Answer

The metaphor "Time is a feast" reflects Wynona's hedonic variety-seeking behavior, as she wants to enjoy all the experiences and pleasures that life has to offer in the present moment without worrying about the future consequences. Just like a feast, she wants to taste everything and indulge in the moment.

Question 18

A ________ includes a buyer, a seller, a product or service and other factors, such as how the physical environment makes one feel.
A) post-purchase process
B) purchase process
C) consumption situation
D) psychological situation

Accepted Answer

A consumption situation is a broader term that includes all the factors influencing the purchase and use of a product or service, including the physical environment, social environment, time, and task definition. A purchase process is simply the process of researching and buying a product, while a post-purchase process deals with feelings and evaluations after the purchase has been made. A psychological situation refers specifically to a buyer's mental state, such as their motivation or mood, and does not include other factors like the physical environment.

Question 19

Which of the following is considered a post-purchase process?
A) The shopping experience
B) Mood
C) Consumer satisfaction
D) Shopping orientation

Accepted Answer

Consumer satisfaction is a post-purchase process as it involves evaluating the purchase and whether it met the customer's expectations. The shopping experience and shopping orientation are pre-purchase processes, while mood is not necessarily a process at all.

Question 20

A ________ orientation dimension distinguishes between people who prefer to do one thing at a time and those who have multitasking timestyles.
A) social
B) polychronic
C) planning
D) temporal

Accepted Answer

The term "polychronic" refers to a time orientation dimension that distinguishes between people who prefer to do one thing at a time (monochronic) and those who have multitasking timestyles (polychronic). Choices A, C, and D are not directly related to this distinction.

Quiz 10: Buying, Using, and Disposing

Most Americans will state that they are always rushed for time even though many people have opportunities for leisure. This perception is referred to as ________.

________ includes a buyer, a seller, and a product or service and other factors.

The perception of time is different in different cultures. It would likely be most accepted for employees to be paid by the hour in a culture with which of the following perceptions of time?

A buying decisions made by organizational buying is called ________.

The day reconstruction method requires a respondent to ________.

Which dimension of psychological time includes the categorization of "time for me"?

In general, people from which of the following cultures have typically been shown to wait the most patiently while standing in a long line?

A point-of-purchase stimuli is part of the purchase environment.

The psychological dimension of time or how it is experienced is an important factor in what mathematical study?

A typical antecedent state is product disposal.

According to the consumer behavior model presented in the text, the ________ includes the shopping experience, point-of-purchase stimuli, and sales interactions.

A study found that women who engage in extensive information search and comparison shopping were most likely to select which of the following metaphors to express their perspective of time?

A typical antecedent state that a consumer might experience as he or she approaches the purchase environment is ________.

Allison Chewie felt she was always pressed for time; she was feeling ________.

Which of the following is an unpleasant psychological state?

Others who are present in a consumer's physical and social environment when purchases are made are called ________.

A ________ includes a buyer, a seller, a product or service and other factors, such as how the physical environment makes one feel.

Which of the following is considered a post-purchase process?

A ________ orientation dimension distinguishes between people who prefer to do one thing at a time and those who have multitasking timestyles.