How should routine replies and positive replies close?
A)With a sincere apology for the trouble caused
B)With an expression of appreciation or goodwill
C)With a detailed explanation of the request
D)With a mention of the consequences of non-compliance
E)With information about the negative aspects of the request, if any

Question

Quizplus · Accepted Answer

B)Your message is more likely to succeed if it leaves your readers with the feeling that you have their best interests in mind. You can accomplish this by highlighting a benefit to the audience or by expressing appreciation or goodwill.

How Should Routine Replies and Positive Replies Close