Which of the following work settings would be most likely to employ the practices of Taylorism?
A) Telephone call centre.
B) Law firm.
C) Radio station.
D) University department.

Question

Quizplus · Accepted Answer

Taylorism, also known as scientific management, is a management approach that emphasizes efficiency and productivity through standardization and division of labor. A telephone call center is a work setting that often involves repetitive tasks and standardized procedures, which would make it the most likely to employ the practices of Taylorism.

Which of the Following Work Settings Would Be Most Likely