Question 1

Research has shown that the more successfully a firm can align its IT with its business goals, the more profitable it will be. What practical steps should a firm use in aligning IT with its goals?

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Question 2

Discuss the ways information systems can be used to improve quality.

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Question 3

What is BPM? What are the steps involved in practicing BPM?

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Question 4

How is Internet technology useful from a network economics perspective? Give examples.

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Question 5

You are consulting with the owner of Better Bodies, a national chain of gyms. How could the use of information systems help them exert each of the four generic strategies in achieving competitive advantage?

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Question 6

Select a popular product or company that you are familiar with, such as Apple's iPod. Apply Porter's competitive forces model to that product and/or company. Which of the four generic strategies is the company using?

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Question 7

Value chain analysis is useful at the business level to highlight specific activities in the business where information systems are most likely to have a strategic impact. Discuss this model, identify the activities, and describe how the model can be applied to the concept of information technology.

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Question 8

You are advising the owner of Smalltown Computer, a new, local computer repair store that also builds custom computers to order. What competitive strategies would you advise Smalltown Computer to take? Which ones will it have difficulty exercising?

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Question 9

You are advising the owner of Smalltown Computer, a new, local computer repair store that also builds custom computers to order. How is the concept of core competency relevant to this business? Define the concept and give examples.

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