Question 1

Validity is the degree to which the question measures what the analyst intends to measure.

Accepted Answer

Validity is defined as the degree to which a question measures what it is intended to measure. So, the statement is true.

Question 2

A drawback of holding JAD sessions is that the system usually takes longer to implement while each person schedules their individual meeting.

Accepted Answer

Holding JAD sessions can actually speed up the system implementation process by allowing key stakeholders to collaborate and make decisions more quickly. Additionally, JAD sessions are typically scheduled in advance and involve multiple participants, so there is not as much individual scheduling required.

Question 3

When the interviewer begins with a very detailed set of questions and then expands the scope, the interview is said to have a funnel shape.

Accepted Answer

The answer of When the interviewer begins with a very...

Question 4

Responses gained through questionnaires using open-ended questions are relatively easy to quantify.

Accepted Answer

Responses gained through open-ended questions are subjective and require interpretation, making them difficult to quantify.

Question 5

A JAD session should be held at a comfortable location away from the corporate headquarters.

Accepted Answer

A JAD session is a collaborative meeting intended to bring together stakeholders, users and subject matter experts to work in a facilitated environment towards the development or improvement of a system or process. Holding the session away from the corporate headquarters can help to minimize distractions, improve focus and increase creativity. A comfortable location can also help participants to feel more relaxed, leading to more productive outcomes.

Question 6

Questionnaires are a quick way to gather massive amounts of data.

Accepted Answer

The answer of Questionnaires are a quick way to gather...

Question 7

The diamond structure has the advantage of taking less interviewer time.

Accepted Answer

The answer of The diamond structure has the advantage of...

Question 8

The longer you wait to write up your interview, the more suspect the quality of the data becomes.

Accepted Answer

When we wait longer to write up the interview, we run the risk of forgetting important details, misremembering information, or unintentionally biasing our notes. This may compromise the quality of the data collected during the interview process.

Question 9

One benefit of a closed interview question is the richness of detail provided.

Accepted Answer

A closed interview question typically only allows for a brief or specific answer, while an open interview question encourages the interviewee to provide more detail and potentially richer information.

Question 10

A funnel-shaped question sequence is useful when the interviewee feels emotionally about the topic and needs freedom to express those emotions.

Accepted Answer

The funnel-shaped question sequence starts with open-ended questions that allow the interviewee to freely express their thoughts and emotions, then gradually narrows down to more specific and focused questions. This approach is particularly useful when discussing sensitive or emotional topics as it helps the interviewee feel heard and understood, leading to more authentic and meaningful responses.

Question 11

Behavior is defined as "what people in the organization say they want.'"

Accepted Answer

Behavior is actually what people in the organization do, not what they say they want. What people say they want may not always be reflected in their actual behavior.

Question 12

A pyramid structure should be used if the analyst believes the interviewee needs to warm up to the topic.

Accepted Answer

A pyramid structure starts with broad, non-threatening questions before moving to more specific and potentially sensitive topics. This approach can help put the interviewee at ease and build trust before delving into more complex topics.

Question 13

One advantage of JAD sessions is that it isolates the user from the analysis and design process.

Accepted Answer

This statement is false. One advantage of Joint Application Development (JAD) sessions is that it actively involves users in the analysis and design process, promoting collaboration and a better understanding of user needs and requirements.

Question 14

No more than one JAD session should be conducted with an interviewee.

Accepted Answer

JAD sessions can be conducted with multiple interviewees to gather more comprehensive insights and perspectives. However, it is important to limit the number of sessions to avoid exhaustive and repetitive discussions.

Question 15

A questionnaire is an excellent means of doing an in depth analysis of a manager's decision-making processes.

Accepted Answer

The answer of A questionnaire is an excellent means of...

Question 16

Using questionnaires is useful for doing exploratory studies to gauge overall opinion.

Accepted Answer

Questionnaires can be used to get an overall understanding of people's opinions and attitudes towards a topic. The results of a questionnaire can then be analyzed to generate insights and hypotheses for further research.

Question 17

Reliability measures the degree to which the respondents may be trusted to complete the questionnaire.

Accepted Answer

The answer of Reliability measures the degree to which the...

Question 18

It is unimportant to read background information about the organization prior to an interview since it adds to the expense of the project and the information may be obtained from early open-ended questions.

Accepted Answer

It is important to research and read background information about the organization prior to an interview. This shows the interviewer that you are truly interested in the position and the company, and it also allows you to ask more specific and thoughtful questions during the interview. This can help you stand out from other candidates and increase your chances of getting the job.

Question 19

Questionnaires are useful in providing the analyst with interactive feedback.

Accepted Answer

The answer of Questionnaires are useful in providing the analyst...

Question 20

The halo effect is when an impression formed in one question carries into the next question.

Accepted Answer

The statement is true. The halo effect can occur when a previous impression, whether positive or negative, affects subsequent judgments or evaluations of a person or object.

Quiz 4: Information Gathering: Interactive Methods