Which of the following is NOT an option to transform breakeven or loss customers into profitable ones?
A)Improve the process used to produce, sell, deliver and service the customer.
B)Use less menu-based pricing that allows customers to select features and services it wishes to pay for.
C)Improve margins by lowering costs.
D)Use more discipline in granting discounts and allowances.

Question

Quizplus · Accepted Answer

Offering menu-based pricing may actually reduce profitability as customers may only choose lower priced options, resulting in lower margins. Improving processes, lowering costs and using more discipline in granting discounts are all viable options to transform breakeven or loss customers into profitable ones.

Which of the Following Is NOT an Option to Transform