Tom negotiated with the customer and priced the customer's order at a special discount within the bounds of established rules and guidelines.Tom has made a(n) _____ decision.
A) emotional
B) unstructured
C) intuitive
D) programmed

Question

Tom negotiated with the customer and priced the customer's order at a special discount within the bounds of established rules and guidelines.Tom has made a(n)  _____ decision.
A) emotional
B) unstructured
C) intuitive
D) programmed

Quizplus · Accepted Answer

Tom's decision fits the definition of a programmed decision, as it was based on established rules and guidelines for pricing orders at a discount. It was not an emotional, unstructured, or intuitive decision.

Tom Negotiated with the Customer and Priced the Customer's Order