Question 1

At a meeting,you suggest that in today's world,"We are all leaders,and we are all followers.We need to do everything we can to ensure our company succeeds." A co-worker laughs at your statement and claims that it is just another way for the organization to keep its workers under control and make them do more work.How do you respond?

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Question 2

Describe a situation in your job or classroom setting in which you have experienced leadership that did not come from an authority figure.

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Question 3

As an employee in a company,which choice best describes how you should make ethical decisions?
A) Adhere to both your personal ethical code and the company's code.
B) Strictly follow the company's ethical code without regard to your personal ethical code.
C) Strictly follow your personal ethical code without consulting the company's ethical code.
D) Adhere only to legal standards without referring to your personal code of ethics or the company's ethical code.

Accepted Answer

As an employee, it is important to adhere to both your personal ethical code and the company's code. While the company's code provides guidelines for ethical behavior in the workplace, it may not encompass all ethical considerations or align with your personal beliefs. By aligning your personal ethical code with the company's code, you can make more informed and ethical decisions while also upholding the values of the organization.

Question 4

Why are Henry Mintzberg's managerial categories still thought to be relevant today,even though modern ideas of management have changed?

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Question 5

Devon often tells staff that his top priority is to "do things the right way." He also takes a very personal approach toward achieving company goals.Which of the following statements about Devon is TRUE?
A) Devon assumes the traditional role of a leader because he is concerned with doing things the right way and taking a personal approach to achieving goals.
B) Devon assumes the traditional role of a manager when he is concerned with doing things the right way and a leader when he takes a personal approach to goals.
C) Devon assumes the traditional role of a leader when he is concerned with doing things the right way and a manager because he takes a personal approach to goals.
D) Devon assumes the traditional role of a manager because he is concerned with doing things the right way and taking a personal approach to achieving goals.

Accepted Answer

The traditional view distinguishes between the roles of managers and leaders by associating management with "doing things right" (efficiency, planning, paperwork, procedures) and leadership with "doing the right things" (setting direction, inspiring others, creating vision). Devon's focus on "doing things the right way" aligns with the managerial aspect of ensuring efficiency and correctness, while taking a "personal approach" towards achieving company goals aligns with the leadership aspect of inspiring and motivating employees.

Question 6

Everyone at the Stay-On Widget Company thinks Deidre is a warm,empathetic,inspirational person who takes a very personal approach toward achieving the company's goals.Which of the following statements about Deidre is TRUE?
A) Deidre assumes the traditional role of a manager because she is empathetic, inspirational, and takes a personal approach to achieving goals.
B) Deidre assumes the traditional role of a manager when she is empathetic and a leader when she takes a personal approach to goals.
C) Deidre assumes the traditional role of a leader when she is empathetic and a manager when she takes a personal approach to goals.
D) Deidre assumes the traditional role of a leader because she is empathetic, inspirational, and takes a personal approach to achieving goals.

Accepted Answer

The statement describes Deidre as a "warm, empathetic, inspirational person who takes a very personal approach toward achieving the company's goals." These qualities are typically associated with leadership rather than management, and therefore it can be inferred that Deidre assumes the role of a leader rather than a manager. Choice D correctly describes Deidre as assuming the role of a leader based on her qualities and approach to achieving goals.

Question 7

Jenny has been hired by a pharmaceutical company to improve employees' followership skills.She conducted a survey of employees that produced the following results: 
16% - isolates
39% - bystanders
34% - participants
8% - activists
3% - diehards
What percentage of the employees are not actively involved in their company's affairs?
A) 55% - the isolates and bystanders
B) 89% - the isolates, bystanders, and participants
C) 8% - the activists
D) 45% - the participants, activists, and diehards

Accepted Answer

Isolates and bystanders together make up 16% + 39% = 55% of the employees who are not actively involved in their company's affairs. Therefore, option A) is the correct answer. Option B) includes participants who are not actively involved, and option D) includes activists and diehards who are actively involved, so they are not the correct answers. Option C) only considers the percentage of activists, which is not what the question is asking for.

Question 8

Which of the following would be considered a positive trend in an organization?
A) more diehards become activists
B) more activists and participants become diehards
C) more bystanders and isolates become participants
D) more diehards and activists become participants

Accepted Answer

A positive trend in an organization is when more individuals move from being bystanders or isolates to becoming participants. This indicates increased engagement and involvement in the organization's activities and goals. Choices A, B, and D involve individuals who are already engaged in some way, which may not necessarily translate to overall growth or positive impact for the organization.

Question 9

Explain why the traditional differences between a manager and a leader no longer apply in today's business climate.

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Question 10

Which statement best supports the idea that everyone needs to be a leader in today's business environment?
A) Social changes have broken down barriers between different levels of society. People from lower strata of society can now rise to become CEOs.
B) In today's highly competitive, globalized business climate, organizations cannot afford to ignore good ideas, no matter where they originate.
C) Technological changes have enabled some low-level employees to gain power and influence within organizations that cannot be ignored.
D) Environmental changes have made it imperative for people to work together to avoid catastrophic effects in the coming decades.

Accepted Answer

Today's business environment is highly competitive and globalized, which means that companies need to be open to good ideas from anyone, regardless of their position or level within the organization. This idea embodies the concept of distributed leadership, where leadership is not limited to those in formal positions of authority but can be found at all levels of the organization. Therefore, in this context, everyone needs to be a leader to contribute their ideas and help the organization stay competitive.

Question 11

Your feedback evaluations from employees rate you as a good manager,but your leadership skills are found lacking.What can you do to improve?

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The answer of Your feedback evaluations from employees rate you...

Question 12

Which of the following would be considered a negative trend in an organization?
A) more diehards become activists
B) more activists become diehards
C) more bystanders become participants
D) more participants become bystanders

Accepted Answer

When more participants become bystanders, it means that they are disengaging from the organization and are no longer actively contributing or participating. This can be seen as a negative trend as it can lead to a decline in productivity and morale within the organization.

Question 13

Why might some leaders prefer followers who are bystanders rather than participants or activists?
A) Bystanders will passionately support the leader's position no matter what it is.
B) Participants and activists tend to oppose the leader even when the leader's position seems reasonable and fair.
C) Participants and activists can create conflict when they don't agree with the leader's actions.
D) Participants and activists can be overly agreeable.

Accepted Answer

Participants and activists tend to be vocal about their opinions and can create conflict if they don't agree with the leader's actions. On the other hand, bystanders are less likely to challenge the leader or create conflict, making them an easier group of followers to manage.

Question 14

A co-worker has a great idea for a filing system that could save your organization a lot of time and effort.She is reluctant to tell anyone about the idea because,as she says,she does not hold a position of authority or leadership.What would you tell her?

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Question 15

Your boss claims to be interested in becoming a better follower.What advice can you give him about followership from your experience as a follower?

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Question 16

What does Dolores Bernardo,Google's Leadership Development Manager,mean when she says people should think of leadership as a verb?
A) Verbs are not the subject of a sentence. In the same way, leadership should be a sideline, not the main subject of an employee's work experience.
B) Verbs must be conjugated depending on the speaker's identity and message. Similarly, leadership style depends on who the leader is and what the leader is saying.
C) Verbs are action words. Employees should think of leadership as acting rather than talking, and being dynamic rather than settling for the status quo.
D) Verbs can be in the past, present, or future tense. Leaders must function in all three of these senses. Leaders must analyze the past, act in the present, and plan for the future.

Accepted Answer

Dolores Bernardo is encouraging people to think of leadership as a verb, meaning that leadership is an active process that involves taking action rather than just talking about it. Like verbs, which are action words, leadership should be dynamic and involve taking action instead of being passive and settling for the status quo.

Question 17

Explain the traditional difference between a manager and a leader.

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Question 18

Which of the following is least important to former Unilever CEO Niall FitzGerald's perspective on the business world?
A) prosperity
B) sustainability
C) equity
D) personal reward

Accepted Answer

In his perspective, Niall FitzGerald emphasizes on companies' responsibility towards achieving prosperity, sustainability, and equity, but does not prioritize personal rewards as being important in the business world.

Quiz 1: Managing and Leading Today: The New Rules

Describe a situation in your job or classroom setting in which you have experienced leadership that did not come from an authority figure.

As an employee in a company,which choice best describes how you should make ethical decisions?

Why are Henry Mintzberg's managerial categories still thought to be relevant today,even though modern ideas of management have changed?

Devon often tells staff that his top priority is to "do things the right way." He also takes a very personal approach toward achieving company goals.Which of the following statements about Devon is TRUE?

Everyone at the Stay-On Widget Company thinks Deidre is a warm,empathetic,inspirational person who takes a very personal approach toward achieving the company's goals.Which of the following statements about Deidre is TRUE?

Which of the following would be considered a positive trend in an organization?

Explain why the traditional differences between a manager and a leader no longer apply in today's business climate.

Which statement best supports the idea that everyone needs to be a leader in today's business environment?

Your feedback evaluations from employees rate you as a good manager,but your leadership skills are found lacking.What can you do to improve?

Which of the following would be considered a negative trend in an organization?

Why might some leaders prefer followers who are bystanders rather than participants or activists?

A co-worker has a great idea for a filing system that could save your organization a lot of time and effort.She is reluctant to tell anyone about the idea because,as she says,she does not hold a position of authority or leadership.What would you tell her?

Your boss claims to be interested in becoming a better follower.What advice can you give him about followership from your experience as a follower?

What does Dolores Bernardo,Google's Leadership Development Manager,mean when she says people should think of leadership as a verb?

Explain the traditional difference between a manager and a leader.

Which of the following is least important to former Unilever CEO Niall FitzGerald's perspective on the business world?