Question 1

As a member of a quality circle, you frequently check with other members to make sure all are focused on the same problem and that everyone has opportunities to contribute.You are performing the group maintenance function of:

Accepted Answer

Gatekeeping communication involves ensuring that everyone in the group has an opportunity to contribute and that the discussion remains focused on the task at hand. Checking in with other members to ensure their focus and contribution falls under this category.

Question 2

A group's interpersonal compatibility may be assessed by examining which set of interpersonal needs?

Accepted Answer

Interpersonal compatibility can be assessed by examining the needs for inclusion (being part of a group), control (having influence or power in relationships), and affection (experiencing warm, supportive interactions). These needs are fundamental to understanding how individuals relate to each other in a group setting.

Question 3

Which of the following is NOT a maintenance function of a group?

Accepted Answer

Elaborating concepts is more related to task functions, which focus on achieving the group's goals, rather than maintenance functions, which focus on maintaining group cohesion and relationships.

Question 4

The set of authority and task relations among group members is known as:

Accepted Answer

The set of authority and task relations among group members is known as the status structure. This includes the hierarchy and distribution of power within the group. Control and sanctions refer to the measures taken to enforce behavior within the group, while mutual acceptance and cohesiveness refer to the level of trust and unity within the group.

Question 5

The notion that groups alternate between periods of inertia and bursts of energy as they develop is most consistent with:

Accepted Answer

The notion of groups alternately experiencing inertia and bursts of energy as they develop is most consistent with the concept of punctuated equilibrium, which posits that groups experience long periods of stasis punctuated by brief periods of significant change and transformation. This is distinct from other group development models, such as forming-storming or evolution-revolution, which focus on more gradual, linear changes in group dynamics over time.

Question 6

Which of the following statements best reflects the punctuated equilibrium model of group development?

Accepted Answer

The punctuated equilibrium model of group development suggests that groups go through periods of stability (inertia) and then sudden bursts of progress toward goals before returning to stability. This model also acknowledges that groups do not necessarily move linearly from one stage to another, and that relational conflicts arise in various contexts and at different times. Therefore, all of the given statements reflect the punctuated equilibrium model of group development.

Question 7

The Real World Feature (9.1) revealed some of the challenges encountered by the Miami Heat during the 2011 NBA season after signing LeBron James (LBJ) in the 2010 free agent market. To turn things around the increase cohesion, LBJ set out guidelines that included all of the following Except:

Accepted Answer

"When the going gets tough, the tough get going" was not listed as one of LBJ's guidelines for increasing cohesion. A, C, and D were all mentioned as guidelines.

Question 8

The development of group cohesiveness is negatively influenced by:

Accepted Answer

Internal competition can create conflicts and factions within a group, which can hinder the development of group cohesiveness. When group members compete against each other, they may focus more on individual goals rather than on the interests of the group as a whole, which can be detrimental to group cohesion.

Question 9

Dependence on guidance and direction is the defining characteristic in what stage of group development?

Accepted Answer

Dependence on guidance and direction is a characteristic of the forming stage of group development, where individuals are just getting to know one another and figuring out their roles and objectives within the group.

Question 10

In the formation of a group to create H2 (son of Hummer), GM formed a(n):

Accepted Answer

In this scenario, GM formed a group with a specific purpose of creating a new product, H2. This indicates the formation of a formal group, which has a defined structure, goals, and guidelines.

Question 11

The Science Feature of Chapter 9 provided the results of research that examined the relationship between psychological collectivism on team performance. Which of the following best reflects the results of this study?

Accepted Answer

The correct answer reflects the comprehensive findings of the study on psychological collectivism and team performance, indicating that preference alignment, the dangers of over-reliance on others, and the importance of personal responsibility and interpersonal relationships within the team are all significant factors in the formation and success of a team.

Question 12

At what stage of group development does the leader need to adopt a coaching style due to team challenges?

Accepted Answer

The storming stage is characterized by conflict and challenges within the team, as members work to establish their roles and opinions. During this stage, the leader may need to adopt a coaching style to guide the team through these challenges and facilitate communication and collaboration.

Question 13

Which of the following statements most accurately reflects research findings on gender and emergent leadership?

Accepted Answer

Research findings have consistently shown that group members who are perceived as displaying more masculine traits are more likely to emerge as leaders than those who display more feminine traits. This is likely due to societal norms and stereotypes that associate leadership qualities with masculinity. However, it is important to note that these gender differences in leadership emergence are not always consistent across all situations and contexts.

Question 14

Task functions relate to a group's efforts to complete an assignment.These functions include all of the following except:

Accepted Answer

All of the other options listed (seeking information, coordinating activities, testing ideas) relate to task functions. Consensus testing is more focused on making decisions and resolving conflicts, which is more of a maintenance function.

Question 15

At what stage of group development is the leader's role primarily one of recognition of the group's achievements?

Accepted Answer

The leader's role in the adjourning stage of group development is primarily focused on recognizing the group's achievements and celebrating its successes. This is because the group is in the process of wrapping up its activities and disbanding, so it is important to reflect on the group's accomplishments and acknowledge the contributions of its members. In the forming stage, the leader's role is primarily focused on establishing the group's purpose and goals. In the norming stage, the leader focuses on facilitating cooperation and communication among group members. In the storming stage, the leader's role is to manage conflicts and ensure that the group is able to work together effectively.

Question 16

Which stage requires that team members feel they are a part of the team for further progression in group development to occur?

Accepted Answer

The answer of Which stage requires that team members feel...

Question 17

Considerable research has examined cohesiveness of groups and its consequences.Which of the following statements is incorrect with regard to the results of cohesiveness research?

Accepted Answer

The answer of Considerable research has examined cohesiveness of groups...

Question 18

An effective team exhibits:

Accepted Answer

Shared leadership is a key characteristic of an effective team. When team members take on leadership roles based on their expertise and strengths, it promotes collaboration, communication, and innovation. Intragroup conflict can hinder team performance, and formal, designated leadership can limit team members' willingness to take initiative and contribute their own ideas. A team doesn't need to be perfect to be effective, but shared leadership is a crucial factor.

Question 19

An important role in the performance of cross-functional teams is:

Accepted Answer

The integrator plays an important role in the performance of cross-functional teams by ensuring that different functions or departments collaborate effectively and work towards a common goal. The integrator is responsible for coordinating tasks, communicating across departments, and resolving conflicts. Therefore, the most appropriate choice for this question is D, integrator. The other choices (contributor, data generator, and challenger) may also play a role in cross-functional teams, but they are not as critical as the integrator.

Question 20

The contributor role in a team is usually occupied by someone who:

Accepted Answer

Contributors in a team primarily focus on providing the necessary data and information that help in solving problems, distinguishing them from roles that might focus more on facilitation, communication, or collaboration.

Quiz 9: Work Teams and Groups