If your customer's most preferred communication style is directive,you should keep the relationship as businesslike as possible.

Question

Quizplus · Accepted Answer

Customers with a directive communication style prefer clear, concise, and to-the-point communication. To maintain a good relationship with them, it is important to communicate in a straightforward and businesslike manner. Avoid being excessively personal or engaging in small-talk, as this may be perceived as a waste of time.

If Your Customer's Most Preferred Communication Style Is Directive,you Should