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Marketing Management
Quiz 5: Understanding Organizational Markets and Buying Behavior
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Question 1
True/False
High mutual interdependence encourages the development and maintenance of long-term relationships and alliances between buyers and sellers.
Question 2
True/False
The demand for industrial goods and services is derived from the demand for consumer goods and services.
Question 3
True/False
A crucial factor that distinguishes organizational markets from consumer markets is the method in which products are purchased.
Question 4
True/False
Short-term purchasing contracts enables an organization to concentrate on its purchases with one or a few suppliers,reduce transaction costs,and gain scale economies through quantity discounts and the like.
Question 5
True/False
Organizational buyers evaluate alternative suppliers and their offerings by using a set of choice criteria reflecting the desired benefits.
Question 6
True/False
Gatekeepers provide information for evaluating alternative products and suppliers.
Question 7
True/False
A straight rebuy involves purchasing a common product or service the organization has bought many times before.
Question 8
True/False
Value analysis is the first step in the organizational decision-making process for new-task purchases.
Question 9
True/False
The way specific organizational purchase decisions are made vary with the firm's past experience and other aspects of the buying situation.
Question 10
True/False
Value analysis maximizes procurement costs.
Question 11
True/False
The relative influence of the purchasing manager is lesser when reordering items the firm has purchased in the past than when buying a new product.
Question 12
True/False
Industrial buyers respond only to economic arguments.
Question 13
True/False
In the organizational purchasing process,the people who must use or work with the product or service purchased are referred to as the buyers.
Question 14
True/False
Reciprocity occurs when an organization favors a supplier that is also a customer or potential customer for the organization's own products or services.
Question 15
True/False
Compared to consumer markets,organizational markets are characterized by closer buyer-seller relationships.
Question 16
True/False
Technology has changed organizational purchasing over the past decade by facilitating logistical alliances involving the sharing of sales and inventory data and computerized reordering.
Question 17
True/False
Organizational buyers,when compared with buyers of consumer goods,are greater in number.
Question 18
True/False
At the most basic level,marketers need to answer the same set of questions about organizational markets as about consumer markets in order to develop a solid foundation for their marketing plans.