The outcome of quality partnerships between sales people and customers is:
A)lack of customer complaints.
B)lower social risk for the customers in the purchase.
C)long-term customer loyalty.
D)lower cognitive dissonance for the customers.
E)lower functional risk for the customers in the purchase.

Question

Quizplus · Accepted Answer

Quality partnerships between salespeople and customers result in long-term customer loyalty. When salespeople build strong, positive relationships with customers, customers are more likely to become loyal to the brand and continue purchasing from the company in the future. This not only benefits the company in terms of repeat business but also generates positive word-of-mouth and referrals, leading to growth and sustainability. While the other options may also result from successful relationships, they are not as significant or beneficial as long-term customer loyalty.

The Outcome of Quality Partnerships Between Sales People and Customers