A major reason for using summary confirmation questions is to clarify and confirm:
A) a benefit
B) a feature
C) the customer's several buying conditions
D) the customer's perception of your product
E) a need
Correct Answer:
Verified
Q6: In a single sales call or a
Q8: Need identification begins during the approach,if the
Q10: Which type of questions help the salesperson
Q12: Note taking is necessary in every sales
Q19: Research indicates that appeals made at the
Q20: Active listening involves:
A)indicating that you are paying
Q36: The question,"Do you use spreadsheet software?"is an
Q51: The process of sending back to the
Q58: "Would this computer software meet your current
Q69: Customer service provides little opportunity to add
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