Question 1

GE recognized that it could only sustain its competitive advantage for a limited time as competitors attempted to outmaneuver them. What was the model that Welch applied to help solve this problem?
A) Destroy your organization
B) Grow your organization
C) Destroy your system
D) Grow your system
E) Destroy your business

Accepted Answer

The answer of GE recognized that it could only sustain...

Question 2

L.L.Bean is an online/catalog retail company that aggressively uses tools like instant messaging to communicate with customers regarding potential purchases and uses Facebook for branding activities.This use of technology supports which strategy?
A) IS strategy
B) Business strategy
C) Organizational strategy
D) Mission strategy
E) Social business strategy

Accepted Answer

L.L.Bean's use of technology for instant messaging and Facebook for branding suggests they prioritize a social business strategy, which emphasizes the importance of maximizing social media and other digital channels to connect with customers and create brand awareness.

Question 3

Social business opportunities fall into one of three categories: collaboration,engagement or ______.

Accepted Answer

The answer of Social business opportunities fall into one of...

Question 4

The _______________ models suggest that the speed and aggressiveness of the moves and countermoves in any given market create an environment in which advantages are "rapidly created and eroded."

Accepted Answer

The answer of The _______________ models suggest that the speed...

Question 5

Once a firm is out of alignment,it does not mean that it has to stay that way.

Accepted Answer

A firm can take steps to correct its alignment and realign itself with its goals and objectives. This may require changes to its strategy, structure, processes, or culture, but it is possible to achieve, especially with the help of experts or consultants. Ignoring misalignment can lead to decreased performance, employee dissatisfaction, customer churn, and other negative consequences.

Question 6

Business strategies based on hypercompetition focus on customer satisfaction and profit maximization but also build in a component of business intelligence.Business intelligence helps an agile organization to:
A) Predict and respond to new opportunities
B) Leverage information technology in new ways
C) Manage internal challenges
D) React to supplier demands
E) Collaborate

Accepted Answer

Business intelligence helps organizations to predict and respond to new opportunities through data analytics and market research. It allows organizations to analyze customer behavior, anticipate market trends, and identify potential areas for growth. This is essential in a hypercompetitive market where agility and quick responses to changing conditions are critical to success. The other choices (B, C, D, E) may all be important components of business strategy, but they do not directly relate to the use of business intelligence in hypercompetition.

Question 7

Technology guru Tim O'Reilly said this about the publishing industry: "To adapt,publishers need to cannibalize their own business,experimenting with new forms,new formats,and new business models." This statement is consistent with:
A) Generic framework
B) Focus strategy
C) Hypercompetition
D) Direct strategy
E) Porter's generic strategies

Accepted Answer

Tim O'Reilly's statement about the need to cannibalize their own business and experiment with new forms, formats, and business models is consistent with the concept of hypercompetition. In hypercompetitive industries, firms need to constantly innovate and adapt in order to keep up with rapidly changing markets and intense competition. This often requires taking risks and abandoning traditional business models, which is what O'Reilly is suggesting here.

Question 8

There has been accelerated competition and churn among market leaders concurrent with the increases in the quality and quantity of IT investments.

Accepted Answer

The statement suggests that there is a correlation between IT investments and increased competition/churn among market leaders.

Question 9

A social business strategy needs to align itself with the organization's IT strategy but not the business strategy.

Accepted Answer

A social business strategy needs to align itself with both the organization's IT strategy and the business strategy in order to effectively integrate social technologies into the overall business goals and objectives.

Question 10

CRM stands for ________________.

Accepted Answer

The answer of CRM stands for ________________....

Question 11

Which one of the following is NOT part of the information systems strategy matrix?
A) Hardware
B) Software
C) Networking
D) Personnel
E) Data

Accepted Answer

The information systems strategy matrix includes hardware, software, networking, and data, but it does not include personnel.

Question 12

In order to assess the critical issues in information management,a manager should know the IS infrastructure components.These are hardware,software,network and _______.

Accepted Answer

The answer of In order to assess the critical issues...

Question 13

Apple's introduction of the iPhone while iPod sales were still very strong is an example of DYB.

Accepted Answer

DYB stands for "Disrupt Yourself Before Someone Else Does" and refers to a strategy of introducing new products or services even when existing ones are still successful in order to stay ahead of competitors and meet changing consumer demands. Apple's introduction of the iPhone disrupted its own successful iPod sales and helped the company maintain its position as a leader in the mobile device market.

Question 14

To avoid unwanted consequences,altering the IT Strategy requires adjustments to the organizational strategy.

Accepted Answer

IT strategy is an integral part of the organizational strategy, therefore altering it may impact other business units and processes. Adjustments to the organizational strategy help ensure that the changes in IT strategy are aligned with the overall goals and objectives of the organization.

Question 15

A clear and compelling statement that unifies an organization's efforts and describes what the organization is all about is called its _________.

Accepted Answer

The answer of A clear and compelling statement that unifies...

Question 16

The IS strategy can affect and is affected by changes in a company's business and _______ strategies.

Accepted Answer

The answer of The IS strategy can affect and is...

Question 17

The business diamond includes structure,tasks,information and controls,and ___________________________.

Accepted Answer

The answer of The business diamond includes structure,tasks,information and controls,and...

Question 18

GE employees develop strategies to destroy an existing competitive advantage so that they can then find fresh new ways to server the customer by applying a ________ strategy.

Accepted Answer

The answer of GE employees develop strategies to destroy an...

Question 19

According to Porter's Generic Strategies Framework,a company that limits its scope to a narrower segment of the market is exercising this type of strategy.

Accepted Answer

The answer of According to Porter's Generic Strategies Framework,a company...

Question 20

The IS strategy drives the business strategy.

Accepted Answer

Business strategy typically drives the Information Systems (IS) strategy, as the IS strategy is developed to support and enable the overarching goals and directions of the business.

Quiz 1: Linking Systems Strategy and the Organization

GE recognized that it could only sustain its competitive advantage for a limited time as competitors attempted to outmaneuver them. What was the model that Welch applied to help solve this problem?

L.L.Bean is an online/catalog retail company that aggressively uses tools like instant messaging to communicate with customers regarding potential purchases and uses Facebook for branding activities.This use of technology supports which strategy?