The degree to which jobs within a company are standardized is referred to as ___________.
A)centralization of jobs
B)job complexity
C)formalization
D)spatial differentiation
E)job differentiation

Question

Quizplus · Accepted Answer

Formalization refers to the degree to which jobs are standardized within an organization, including formal job descriptions, procedures, and rules. Centralization refers to the degree to which decision-making authority is concentrated at the top of the organization, job complexity refers to the level of difficulty and variety of tasks within a job, spatial differentiation refers to the physical dispersion of an organization's locations or work sites, and job differentiation refers to the number of distinct types of jobs within an organization.

The Degree to Which Jobs Within a Company Are Standardized