Question 1

Joaquin is a human resource manager for a midsize corporate firm.He recently had improvements done to his offices that have saved the company more than 25% of operating costs due to the energy-saving upgrades.Joaquin is now trying to convince the rest of the department managers to commit to similar improvements.Joaquin is advocating for company _______________.

Accepted Answer

Joaquin is advocating for sustainability by promoting energy-saving upgrades to other department managers.

Question 2

After the oil spill by BP in the Gulf of Mexico, BP began cleaning up the shores and investing their time and money in the affected ports, cities, and businesses in order to regain more customers again.This is an example of ____________

Accepted Answer

Corporate social responsibility refers to a company's efforts to contribute to the well-being of society and the environment. By investing time and money in cleaning up the shores and supporting affected ports, cities, and businesses, BP is demonstrating its commitment to being a socially responsible company.

Question 3

Social responsibility is the conscious effort to operate in a manner that creates a win-win situation for__________.

Accepted Answer

Social responsibility requires an organization to consider the impact of its actions on all stakeholders, including customers, employees, suppliers, the community and the environment. A win-win situation for all stakeholders means that the organization takes into account the interests of these groups and aims to create benefits for all, rather than only focusing on maximizing profits for shareholders or benefiting the organization alone.

Question 4

When Walmart stated that it would cut nearly 20 million metric tons of greenhouse gas emissions from its supply chain, it pressured all of the suppliers to meet its _____________ standards.

Accepted Answer

Walmart's goal to cut greenhouse gas emissions from its supply chain shows their focus on sustainability. Thus, they would pressure their suppliers to meet sustainability standards. Ethical standards may also be a consideration in Walmart's supply chain, but it is not the specific focus of this goal. Performance and LEED are not relevant options in this scenario.

Question 5

Strengthening an organizational culture is not a program with a starting and ending date; it is an ongoing process.

Accepted Answer

Strengthening an organizational culture is an ongoing process that requires continuous effort and commitment, rather than a one-time program with a set beginning and end date.

Question 6

___________means trying to creating a win-win situation for all relevant stakeholders so that everyone benefits from the decision.

Accepted Answer

The stakeholders' approach to ethics involves considering the needs and interests of all relevant stakeholders and trying to create a win-win situation for everyone involved in a decision. This approach recognizes that businesses have a responsibility to their customers, employees, shareholders, and the wider community, and seeks to balance the interests of all parties. The other options may be related to ethics, but they do not specifically involve creating a win-win situation for stakeholders.

Question 7

Joaquin is a human resource manager for a midsize corporate firm.The recent construction project that was completed in his department has been approved by the rest of the corporation because of his energy-saving improvements, which are providing an overall reduction of natural resources by the firm.The project was a win-win for all the stakeholders.This is considered to be ____________.

Accepted Answer

Joaquin's actions demonstrate social responsibility, which refers to a company's obligation to act in the best interest of society and the environment, as well as its stakeholders. By implementing energy-saving improvements, Joaquin is reducing the company's impact on the environment and demonstrating a commitment to sustainability. This can also lead to positive public relations and potentially attract socially-conscious customers or investors. The other options (B, C, D) do not accurately describe the situation presented. Total Quality Management (TQM) focuses on continuous improvement of products and processes, while resource optimization implies a focus on efficient resource use, but does not necessarily involve social responsibility. Competitive advantage refers to a company's ability to outperform its competitors, which is not the main focus of Joaquin's project.

Question 8

Stakeholders are people whose interests are affected by organization behavior.

Accepted Answer

Stakeholders can include employees, customers, shareholders, suppliers, government, community, and others who have a stake in the actions and decisions of the organization. Their interests can include financial, social, and environmental concerns. It is important for organizations to consider the needs and expectations of their stakeholders in order to achieve long-term success and sustainability.

Question 9

Corporate social responsibility (CSR) has been called enlightened self-interest because firms will be motivated to engage in CSR activities when ____________.

Accepted Answer

When the benefits of CSR activities exceed the costs, firms are more likely to engage in them as it will improve their public image, attract customers, and increase profits. The other options may also influence a firm's decision to engage in CSR activities, but they are not necessarily the primary motivators.

Question 10

Unethical behavior in which companies deceptively use public relations or other marketing messages to promote the perception that an organization's products, aims, or policies are environmentally friendly is called ____________.

Accepted Answer

Greenwashing is a practice in which companies use misleading or exaggerated claims about the environmental benefits of their products or practices to appeal to environmentally conscious consumers. It is considered unethical because it manipulates consumers into believing that a company is environmentally responsible when it is not necessarily the case. Corporate greening, greenlighting, and greenification are not typically associated with deceptive environmental claims.

Question 11

Socially responsible managers focus on measuring profits, corporate social responsibility, and environmental impact.This is sometimes referred to as the ____________.

Accepted Answer

The term used to describe measuring profits, corporate social responsibility, and environmental impact is the triple bottom line. Option A is vague and option B is not commonly used in the context of measuring social responsibility. Option D is not a commonly used term.

Question 12

Jela works for a company that creates parts for playground slides.He noticed that during production, several parts were not passing necessary tests to ensure top-notch safety requirements.When he told his manager, she said not to worry about it because it was only a few of them and no one would notice.Jela believed this to be wrong and went to the media with this information.Jela is an example of a/an _________.

Accepted Answer

Jela is a whistle-blower, as he reported his company's wrongdoing to the media in order to ensure the safety of the playground slides. A mole implies someone who is secretly working within the organization to gather information, while an instigator implies someone intentionally causing trouble. An informant implies someone who is providing information in exchange for something, which is not mentioned in this scenario.

Question 13

_____________ meets the needs of the present world without compromising the ability of future generations to meet their own needs.

Accepted Answer

This statement is the definition of sustainability, which involves meeting the needs of the present while ensuring that future generations can also meet their needs. Moral development refers to the growth and improvement of an individual's ethical values and decision-making abilities, while global sourcing and social responsibility are related concepts but do not directly address the question of meeting future generations' needs.

Question 14

________________ hold(s) the ultimate responsibility for the ethical behaviors in an organization.

Accepted Answer

Management holds the ultimate responsibility for the ethical behaviors in an organization because they have the power to create and enforce ethical policies, set the tone for workplace culture, and make decisions that impact the company and its stakeholders. While employees and HR can also play important roles in promoting ethical behavior, the responsibility ultimately falls on management to ensure that the company operates in an ethical and responsible manner. Stakeholders may have a vested interest in the ethical behavior of the organization, but they do not have the power or authority to enforce it.

Question 15

Which of the following is the first of the four questions in the four-way test?

Accepted Answer

The first of the four questions in the four-way test is "Is it the truth?" It is followed by "Is it fair to all concerned?", "Will it build goodwill and better friendship?", and "Would I be proud to tell relevant stakeholders my decision?"

Question 16

The collective behavior by _____________ establishes a company's ethical conduct.

Accepted Answer

The answer of The collective behavior by _____________ establishes a...

Question 17

The five components of internal environment include mission, value, system processes, resources, and organization.

Accepted Answer

The answer of The five components of internal environment include...

Question 18

Joaquin, the human resource manager for his company, is reviewing current laws and ethics with three of his employees who will be travelling overseas for a nine-month business partnership with a foreign company.The laws they are reviewing are only accountable to U.S.companies regarding bribery.What act is Joaquin reviewing with his employees?

Accepted Answer

Joaquin is reviewing the Foreign Corrupt Practices Act (FCPA), which pertains to U.S. companies engaging in bribery or corrupt practices overseas. The other options listed (FICA, FERPA, and FMLA) are not relevant to this scenario.

Question 19

An organization's culture is manifested in the key values and principles that leaders preach and practice and in its employees' attitudes and behavior.

Accepted Answer

An organization's culture is indeed manifested in the values, principles, attitudes, and behaviors of its leaders and employees. These cultural elements help to shape the organization's identity and influence how it operates, interacts with stakeholders, and achieves its goals.

Question 20

Employees should be encouraged to expose what they believe to be unethical behavior by their fellow employees.This is called _____________.

Accepted Answer

Whistle-blowing refers to the act of reporting unethical or illegal behavior by an organization or its employees. It is important for organizations to encourage employees to do so, as it can help prevent and address wrongdoing.

Quiz 2: The Environment: Culture, Ethics, and Social Responsibility